Benjamin Williams

So far I've worked as a busser, host, and food runner at verdes and it has taught me a lot about "white glove" care for customers and how to make/keep customers happy and satisfied as well as giving them a feeling of importance.

• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

I worked as a Setter for Apricot mainly doing door to door sales and this taught me A LOT. I loved interacting with and meeting new people and learning about the psycholigy of sales. Apricot is also where I really learned how to build a team and work with a team as I was traveling and living away from home working with strangers for awhile. I ended up leaving after having some personal life problems. I

• Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
• Expanded customer base by attending networking events and building professional connections.
• Utilized market research to target key demographics and tailor marketing approaches accordingly.
• Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Spearheaded training initiatives for new hires, improving overall team performance and cohesion.

I worked for the Austin spurs for 2 seasons, as a team attendant I was responsible for getting to the arena hours before the game to help set up the benches and other things around the stadium. I would help coaches and players on both the home and away team with their pregame and halftime warm up drills, as well as run to the locker room mid game if the coaches or players needed anything. Post game I was usually there for about an hour to help with clean up. I was also responsible for training and managing new team attendants and making sure everyone was where they needed to be and knew what they were doing.

Worked at Mod as my first paying job for about 30 hours a week while still going to school. All of my Co-workers loved working with me because I knew how to grind out my tasks and make the work place a more fun environment at the same time. I think what most people would first notice about me was how I'm super fun and out going and the customers loved it. I would dress up for holidays and even certain regulars would only order if I made their pizza. I was also the youngest member to be offered a promotion in such a short amount of time. I was the best at getting customers to buy into the special deals we offered and always worked at the front of the line because I was the best at greeting and Interacting with customers.