Benjamin J Rosenthal
Norfolk,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate professional with experience officiating soccer matches. Utilizes strong communication and decision-making skills to enforce rules fairly and provide safe and fun environment for players. Respected by players, coaches and colleagues for knowledge, professionalism and fairness. Very easy to work with.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concessions Cashier
Forekicks
11.2022 - Current
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Responded to customer complaints to help resolve issues.
- Operated POS systems proficiently for accurate order processing and payment collection.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Certified Soccer Referee
Boston Area Youth Soccer
04.2022 - Current
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
- Exercised decisions on goals, offsides and fouls to determine accuracy and fairness of game results.
- Enforced discipline to encourage respect, fairness and equality for players.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.
- Managed conflict resolutions to encourage professional and positive relationships.
Front End Cashier
Stop and Shop Supermarkets
06.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
Education
High School Diploma -
King Philip Regional High School
Wrentham, MA06.2025
Skills
- Rule Enforcement
- Complex Problem-Solving
- Critical Thinking
- Diplomatic Communication
Certification
I am a certified soccer referee who is great to deal with and easy to talk to. I love interacting with the kids and teaching them about the game. I am very easy to work with.
- Certified Soccer Referee, Boston Area Youth Soccer - Spring 2021- Now
Other hobbies
- Soccer
- Gym
- Mountain biking
- Fishing
- Hanging out with friends
- Spending time with family
Timeline
Front End Cashier
Stop and Shop Supermarkets
06.2024 - 08.2024
Concessions Cashier
Forekicks
11.2022 - Current
Certified Soccer Referee
Boston Area Youth Soccer
04.2022 - Current
High School Diploma -
King Philip Regional High School
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