Kalani Farrowcannon
Monrovia,CA
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Acai Bar
06.2021 - Current
- Communicate with customers and team members to solve problems.
- Work extra shifts during busy periods and covers for call-in employees to maintain service levels.
- Assists customers by answering questions and fulfilling requests.
- Processing both cash and card purchases and returns.
- Trains, mentors, and develops new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Increase customer loyalty and retention.
Barista
Cafe On Lemon
08.2022 - 08.2023
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Business Administration
Pasadena City College
Pasadena, CA06.2024
High School Diploma -
California School of The Arts
Duarte, CA06.2022
Skills
- Training and Development
- Customer Service Excellence
- Cooperative Attitude
- Espresso Machine Operation and Maintenance
- Coffee Machinery
- Menu Memorization
- Guest Satisfaction
- Drink Consistency
- Rule Enforcement
- Employee Relationships
Certification
- Licensed Food Handler - 2021
Timeline
Barista
Cafe On Lemon
08.2022 - 08.2023
Cashier Team Lead
Acai Bar
06.2021 - Current
Business Administration
Pasadena City College
High School Diploma -
California School of The Arts
- Licensed Food Handler - 2021
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