Shantel Sarmiento
Erie,CO
Summary
Cashier Team Lead specializing in customer service and financial accuracy. Demonstrated success in training new team members and optimizing inventory management. Consistently achieved high customer satisfaction ratings and reduced discrepancies in cash handling.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Circle K
Longmont, Colorado
11.2020 - 12.2025
- Executed daily cash drawer reconciliation to ensure accurate financial records.
- Managed inventory by restocking shelves and organizing products effectively.
- Enforced cash handling policies and loss prevention procedures rigorously.
- Resolved customer complaints and inquiries in collaboration with cashiers.
- Performed daily opening and closing procedures for register area operations.
- Provided store information and answered customer questions promptly.
- Maintained cleanliness of work environment through regular sweeping and counter cleaning.
- Facilitated training for new cashiers and customer service team members to enhance onboarding efficiency.
Cashier
MAVERICK
frederick, CO
01.2025 - 11.2025
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Frederich High School
Frederick, CO08-2004
Skills
- Cash handling and register operations
- Inventory management
- Customer service and support
- Training development
- Loss prevention
References
References available upon request.
Timeline
Cashier
MAVERICK
01.2025 - 11.2025
Cashier Team Lead
Circle K
11.2020 - 12.2025
High School Diploma -
Frederich High School