Driven to learn and grow under talented leaders. To provide a positive and healthy work ethic while promoting merchandise and focusing on being a service to the client.
Overview
6
6
years of professional experience
Work History
Bartender
Assembly Food Hall
03.2023 - Current
Served high customer volumes during special events, nights, and weekends
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
Kept bar presentable and well-stocked to meet customer needs
Followed alcohol awareness procedures for preventing excessive guest intoxication
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
Adhered to state laws regarding alcoholic beverage services and customer regulations
Followed strict recipes and drink measurements to minimize product used.
Craft Cocktail Bartender
Pinewood Social
06.2022 - 03.2023
Prepared custom drink orders by accurately measuring and mixing house ingredients
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
Verified drinking age requirements of customers by carefully reviewing photo identification
Prepared garnishes by evenly slicing and pitting fruits
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Demonstrated respect, friendliness and willingness to help wherever needed
Maintained energy and enthusiasm in fast-paced environment
Proved successful working within tight deadlines and fast-paced atmosphere.
Guest Experience Coordinator
The Escape Game Headquarters
01.2018 - 04.2019
Responded to customer requests via telephone and email and effectively answered questions and inquiries
Obtained documents, clearances, certificates and approvals from local, state and federal agencies
Supported Chief Operating Officer with daily operational functions
Managed design of dynamic widgets focused on Guest relations
Arranged accommodations and travel plans for visitors and presented updated itineraries
Analyzed departmental documents for appropriate distribution and filing
Assisted numerous customers in average work day by answering questions, responding to inquiries and handling telephone requests
Entered details such as payments, account information and call logs into DESK management system
Copied, logged and scanned supporting documentation and placed all information in client files.
Education
Bachelors - Science Of Music (Classical, Classical Voice
Trevecca Nazarene University
Nashville, TN
Diploma - undefined
Hartsville High School
Hartsville, SC
2011
Skills
Point of Sale Knowledge
Professional demeanor
Training development aptitude
Account management
Multi-line phone talent
Record keeping strengths
Document Quality
Equipment Function Testing
Corrective Action Recommendations
Instrument Calibration
Inspection and Testing Reports
Adaptability
Juggling
Key holder experience
Quality Management
Proficient in ALL Microsoft Office applications
Tool Use Understanding
Additional References
Assembly food hall: (Beverage Manager) Nahm Kim
Nahm.Kim@Assemblyfoodhall.com
(773) 814-3836
Assembly Food Hall: (General Manager) Michael Seale
Michael.Seale@Assemblyfoodhall.com
Pinewood Social: (Operations Manager) Chris Vicic
Chris@Pinewood.com
Pinewood Social: (Bar Manager) Sean Kilpatrick
Sean@Pinewood.com
Timeline
Bartender
Assembly Food Hall
03.2023 - Current
Craft Cocktail Bartender
Pinewood Social
06.2022 - 03.2023
Guest Experience Coordinator
The Escape Game Headquarters
01.2018 - 04.2019
Bachelors - Science Of Music (Classical, Classical Voice
Trevecca Nazarene University
Diploma - undefined
Hartsville High School
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