Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

Bennett Dobson

Tempe,AZ

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience

Work History

Sales Associate

Toy Temple
Scottsdale, AZ
06.2023 - Current
  • Collaborates with customers to craft memorable and enjoyable experiences.
  • Actively engages customers in friendly and professional conversations to assess their requirements.
  • Guides customers purchase by tailoring recommendations to individual interests, promotions, and sales.
  • Manages store maintenance tasks such as cleaning, organization, inventory management, restocking, and register counting during operational hours. Ensures secure handling of deposits.
  • Tracks sales performance metrics to identify trends in the market place.
  • Works with fellow sales team members to achieve group targets.

Guest Services

Topgolf Entertainment Group
Scottsdale, AZ
09.2018 - 08.2019
  • Contributed productively as a team member, delivering a distinctive and memorable personal experience.
  • Enhanced guests' experience by creating a fun and exciting atmosphere at Topgolf.
  • Managed the game and bay assignment system to ensure prompt commencement of games for guests.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Arts, Business Sustainability -

W. P. Carey School of Business, Arizona State University
12.2023

Skills

  • Promotional Support
  • Payment Processing
  • Product Sales
  • Inventory Control
  • Upselling
  • Customer Needs Assessment
  • Sales Expertise
  • Teamwork and Collaboration
  • Positive and Professional
  • Exceptional Customer Service

Leadership Experience

THEM Club, President from 01/22 to 02/23, and Treasurer from 04/2021 to 01/2022

  • Appointed and delegated tasks, conducted weekly meetings, and organized club events.
  • Trained new club officers on positions twice a year.
  • Successfully set up multiple fundraisers and engaged with external businesses.
  • Collaborated in filing taxes in a timely manner.

Timeline

Sales Associate

Toy Temple
06.2023 - Current

Guest Services

Topgolf Entertainment Group
09.2018 - 08.2019

Bachelor of Arts, Business Sustainability -

W. P. Carey School of Business, Arizona State University

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