Motivated professional with experience in employee training, inventory management, and regulatory compliance. Successfully trained new team members on safety protocols, enhancing overall store operations and ensuring high standards of service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Aéropostale
1178 Burnsville Center, Burnsville, MN 55306
12.2022 - 11.2023
Processed transactions accurately using point-of-sale systems, minimizing errors.
Collaborated with team members to execute promotional events and sales strategies.
Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained visual merchandising standards, ensuring appealing store presentation.
Shift Lead
Jersey Mikes Subs
2105 Cliff Rd Ste 600, Eagan, MN 55122
03.2023 - Current
Trained new employees and delegated daily tasks and responsibilities.
Trained new employees on safety protocols and operational tasks.
Conducted quality checks to maintain product consistency and customer satisfaction.
Monitored inventory levels, ensuring timely replenishment of stock supplies.
Completed store opening and closing procedures and balanced tills.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Responded to and resolved customer questions and concerns.
Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
Education
High School Diploma -
Burnsville Highschool
Burnsville, MN
Bachelor of Arts - Political Science And Government
Normandale Community College
Bloomington, MN
05-2028
Skills
Guest service
Customer service focus
Inventory management
Sales techniques
Product knowledge
Sales goals
Stock organization
Timeline
Shift Lead
Jersey Mikes Subs
03.2023 - Current
Sales Associate
Aéropostale
12.2022 - 11.2023
High School Diploma -
Burnsville Highschool
Bachelor of Arts - Political Science And Government