Bennett Vanlandingham
Centre Hall,PA
Summary
Results-driven Team Leader with expertise in performance improvement, staff training, and problem-solving. Proven ability to achieve sales targets and enhance customer satisfaction through effective coaching and operational efficiencies.
Overview
9
9
years of professional experience
Work History
Team Leader
OSL Wireless
09.2024 - 05.2026
- Led team in achieving sales targets through effective coaching and performance management.
- Implemented training programs to enhance product knowledge and customer service skills.
- Streamlined operational processes to increase efficiency and reduce response times.
- Coordinated daily activities to ensure alignment with company goals and objectives.
- Monitored team performance metrics to identify areas for improvement and growth.
Delivery Driver
Amazon
07.2023 - 08.2024
- Operated delivery vehicle to ensure timely and accurate package distribution.
- Navigated routes using GPS technology to optimize delivery efficiency.
- Maintained vehicle cleanliness and performed routine safety checks.
- Communicated with customers regarding delivery status and resolved inquiries.
- Assisted in training new drivers on best practices for delivery routes.
Delivery Driver
Aarons Sale and Lease
03.2023 - 07.2023
- Adhered to safety protocols and company policies during deliveries.
- Monitored inventory levels and coordinated with warehouse teams for order fulfillment.
- Implemented process improvements to enhance delivery accuracy and customer satisfaction.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Store Manager
GNC
08.2022 - 10.2022
- Managed daily store operations, ensuring optimal product availability and customer satisfaction.
- Trained and mentored team members on sales techniques and product knowledge.
- Developed promotional strategies to increase foot traffic and drive sales performance.
- Analyzed inventory levels, ordering supplies to maintain stock consistency and minimize shrinkage.
- Implemented visual merchandising standards to enhance product presentation and customer engagement.
Assistant Manager
Journeys Shoes
11.2020 - 07.2022
- Coordinated daily operations to optimize customer engagement and enhance sales performance.
- Trained and mentored team members on product knowledge and customer service excellence.
- Implemented inventory management processes to ensure stock accuracy and reduce shrinkage.
- Developed promotional displays that increased foot traffic and elevated brand visibility.
- Analyzed sales data to identify trends, driving strategic decisions for product placement.
- Organized staff schedules to maximize coverage during peak hours, improving service responsiveness.
Sales Lead
Journeys Shoes
03.2019 - 11.2020
- Led sales team to achieve quarterly targets through effective training and performance management.
- Developed and implemented strategic promotional campaigns to increase product visibility and drive customer engagement.
- Analyzed sales data to identify trends, improve inventory management, and optimize product assortment.
- Fostered a customer-centric environment by training staff on exceptional service practices and product knowledge.
- Established strong relationships with customers, leading to increased loyalty and repeat business through personalized service.
Front End Associate
Weis
05.2017 - 07.2019
- Assisted customers with inquiries, ensuring high-quality service and satisfaction.
- Maintained product displays, enhancing store aesthetics and merchandising effectiveness.
- Operated point-of-sale systems, accurately processing transactions and managing cash flow.
- Collaborated with team members to streamline inventory management processes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Journeys Shoes
01.2019 - 03.2019
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained new associates on sales techniques, product knowledge, and company policies to promote team efficiency.
- Executed visual merchandising strategies to maintain appealing store displays that align with brand standards.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Penn's Valley Area High School
Spring Mills, PA06-2017
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Performance improvement
- Team supervision
- Staff training
- Work Planning and Prioritization
- Documentation and reporting
- Complex Problem-solving
- Leading team meetings
- Sales expertise
Timeline
Team Leader
OSL Wireless
09.2024 - 05.2026
Delivery Driver
Amazon
07.2023 - 08.2024
Delivery Driver
Aarons Sale and Lease
03.2023 - 07.2023
Store Manager
GNC
08.2022 - 10.2022
Assistant Manager
Journeys Shoes
11.2020 - 07.2022
Sales Lead
Journeys Shoes
03.2019 - 11.2020
Sales Associate
Journeys Shoes
01.2019 - 03.2019
Front End Associate
Weis
05.2017 - 07.2019
High School Diploma -
Penn's Valley Area High School