Chimdaalu Ezeunala
Eastvale,CA
Summary
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
4
4
years of professional experience
Work History
Office Assistant
Hdh
09.2025 - Current
- Processed incoming mail and packages, facilitating prompt distribution to relevant departments.
- Developed and implemented office procedures, enhancing overall workflow consistency.
- Trained new staff on administrative processes, fostering a collaborative work environment.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Research Assistant
Scripps
04.2025 - 09.2025
- Assisted in data collection and analysis using statistical software tools.
- Contributed to the development of new research protocols for ongoing projects.
- Presented research findings at departmental meetings, enhancing peer engagement.
- Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
- Developed skills in various research methodologies, ensuring high-quality work across diverse projects.
Catering Assistant
Saltaire
10.2024 - 04.2025
- Assisted in food preparation and presentation for events, ensuring high standards of quality.
- Collaborated with team members to streamline catering processes and enhance service efficiency.
- Managed inventory levels, facilitating timely restocking of supplies for seamless operations.
- Supported event setup and breakdown, maintaining organized workspaces throughout service periods.
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated closely with other staff members during events for smooth service delivery.
Hostess/Cashier
Polly's Pies
02.2024 - 09.2024
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed the seating chart efficiently to ensure optimal use of available tables
- Provided accurate wait time estimates to guests, managing expectations in a professional manner
- Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
- Assisted in resolving guest complaints or concerns promptly and professionally
- Collaborated with management to develop strategies for improving guest experience and optimizing table turnover rate
- Trained new host/hostess team members on proper greeting procedures, seating protocols, and customer service standards
- Utilized excellent communication skills to effectively handle high-pressure situations during busy periods
Student Peer Mentor
UMOJA
08.2023 - 06.2024
- Offered advice on course selection, study strategies, time management techniques, and campus resources
- Assisted mentees in setting goals and creating action plans to achieve academic success
- Monitored the progress of mentees' goals and provided ongoing feedback and encouragement
- Collaborated with faculty advisors to ensure alignment between mentorship activities and students' academic objectives
- Served as a role model by demonstrating professionalism, integrity, empathy, and respect towards all mentees
- Actively listened to mentees' concerns or issues they were facing academically or personally
- Connected mentees with appropriate campus resources such as tutoring services or counseling centers when needed
- Promoted inclusivity within the mentorship program by fostering an environment that celebrates diversity in backgrounds and experiences
After School Teacher
Creative Learning
08.2022 - 12.2022
- Provided educational services to students struggling with basic math and/or reading skills
- Provided individualized support to students, helping them with homework assignments and reinforcing key concepts in various subjects
- Monitored student progress and provided regular feedback to parents/guardians on academic performance and areas for improvement
- Created a safe and inclusive environment for students, ensuring their well-being during program hours
- Implemented behavior management strategies to maintain a positive classroom environment and address any disciplinary issues effectively
- Utilized technology tools such as educational software or online resources to enhance learning experiences for students
- Maintained accurate attendance records for all participants in compliance with program policies
- Participated in professional development workshops or training sessions related to education techniques
Book Store Clerk
Riverside City College
02.2022 - 03.2022
- Worked as a cashier and completed daily tasks in a timely manner
- Provided excellent customer service to students and guests of diverse cultural backgrounds
- Worked with a strong desire to complete all tasks while always maintaining a positive approach
- Notify supervisors on the arrival of new supplies and textbooks
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs
- Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
- Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands
- Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment
- Served as a point of contact for vendors regarding order status updates or product inquiries
- Maintained confidentiality of sensitive information such as customer data or financial records at all times
- Leveraged strong communication skills when interacting with customers from diverse backgrounds
Education
Associate's degree - Psychology
Riverside City College
Riverside, CAMath-CS - Mathematics
Riverside City College
09-2027
Bachelor of Science - Mathematics
University of California, San Diego
La Jolla, CA06-2027
Skills
- Basic Math
- Guest Services
- Time management
- Organizational Skills
- Serving Experience
- Customer service
Timeline
Office Assistant
Hdh
09.2025 - Current
Research Assistant
Scripps
04.2025 - 09.2025
Catering Assistant
Saltaire
10.2024 - 04.2025
Hostess/Cashier
Polly's Pies
02.2024 - 09.2024
Student Peer Mentor
UMOJA
08.2023 - 06.2024
After School Teacher
Creative Learning
08.2022 - 12.2022
Book Store Clerk
Riverside City College
02.2022 - 03.2022
Math-CS - Mathematics
Riverside City College
Associate's degree - Psychology
Riverside City College
Bachelor of Science - Mathematics
University of California, San Diego