Bennie Ray, III
Memphis
Summary
Results-oriented professional with extensive experience at Pronto Network, specializing in SQL and analytical problem-solving. Achieved 67% reduction in data validation times and automated reporting processes, significantly enhancing efficiency. Demonstrated expertise in cross-team collaboration and development of impactful training materials, fostering continuous improvement in system performance and stakeholder education.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Stratus Applications Support Specialist
The Pronto Network
Germantown
09.2024 - Current
- Provide front-line technical & analytical support for enterprise systems
- Maintain and update system documentation for training and reference
- Monitor system health and performance; implement updates and fixes
- Educate stakeholders on system capabilities and best practices
Senior Content Manager
The Pronto Network
Germantown
04.2022 - Current
- Automated pricing discrepancy analyses by replacing Excel processes with SQL & VBA, increasing reporting efficiency
- Authored and maintained process documentation and training materials
Content Manager
The Pronto Network
Germantown
02.2014 - Current
- Consistently delivered 90%+ on-time, accurate project completion
- Reduced data validation times by 67% through workflow optimization
- Wordsmithed original platform-specific content appealing to target audiences.
Parts Sales Manager
AutoZone
Memphis
12.2012 - 12.2013
- Boosted scorecard efficiency from 100% to 125%, impacting payroll and upselling metrics
- Improved Customer Satisfaction Index by 12% across service categories
Sales Manager
AmSouth Bank
Memphis
05.2003 - 05.2004
- Oversaw branch sales, operations, and personnel development
- Cultivated consumer, mortgage, trust, and commercial banking relationships
Executive Leader / Assistant Manager
Target Corporation
Memphis
01.2002 - 05.2003
- Drove merchandising productivity and strategic planning initiatives
- Identified operational opportunities and led implementation efforts
Education
MBA -
Union University
01.2001
B.S. - Business Administration
University of Tennessee
01.1996
Skills
- SQL
- R
- Python
- SAS
- VBA
- Tableau
- Power BI
- Google Cloud
- BigQuery
- Cloud Storage
- Dataflow
- Dataprep
- Cloud Composer
- Excel automation
- Dashboard development
- Report development
- Process documentation
- Process automation
- ETL pipeline design
- Data visualization
- Storytelling
- Cross-team collaboration
- Training
- Analytical problem-solving
- Continuous improvement
Certification
- Google Data Analytics Professional Certificate, 2023
- Google Crash Course on Python, 2023
- Coursera Power BI, 2023
- SAS Programming, 2023
- R Programming, 2023
References
Available upon request
Case Study
Bellabeat Case Study, https://www.kaggle.com/code/benrayiiilivecom/bellabeat-case-study-with-r
Timeline
Stratus Applications Support Specialist
The Pronto Network
09.2024 - Current
Senior Content Manager
The Pronto Network
04.2022 - Current
Content Manager
The Pronto Network
02.2014 - Current
Parts Sales Manager
AutoZone
12.2012 - 12.2013
Sales Manager
AmSouth Bank
05.2003 - 05.2004
Executive Leader / Assistant Manager
Target Corporation
01.2002 - 05.2003
MBA -
Union University
B.S. - Business Administration
University of Tennessee
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