Bennie Scott
South Holland,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
15
15
years of professional experience
Work History
Order Picker Operator
Whole Foods Distribution Center
CHICAGO , IL
06.2020 - 07.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Sales Manager
Boost Mobile Store
CHICAGO , United States
01.2010 - 11.2018
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
K-9 Officer
Action K-9
CHICAGO , United States
04.2006 - 12.2009
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Business Administration And Management
Memphis State University
Memphis, TNHigh School Diploma -
Austin High School
Chicago, IL06.2000
Skills
- POS Systems and Ordering Platforms
- Understanding Customer Needs
- Order and Refund Processing
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
Timeline
Order Picker Operator
Whole Foods Distribution Center
06.2020 - 07.2022
Sales Manager
Boost Mobile Store
01.2010 - 11.2018
K-9 Officer
Action K-9
04.2006 - 12.2009
Business Administration And Management
Memphis State University
High School Diploma -
Austin High School
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