Detail, oriented and highly skilled Quality Assurance Lab Technician with over six years of experience in conducting testing and ensuring compliance with industry standards and maintaining precise documentation. Proficient in various laboratory techniques, quality control protocols and enhancing process efficiency. Adept at collaborating with cross-functional teams to identify and resolve quality issues. Committed to upholding the highest standards of product quality and safety in a fast-paced, regulated environment.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Quality Assurance Lab Technician
Coca-Cola North America
Northampton, MA
08.2018 - Current
Demonstrated natural leadership abilities.
Demonstrated professionalism and sound judgement in various situations.
Increased focus on details
Resolved conflicts in a professional manner
Investigative procedures
Enhanced operational effectiveness
Maintained regulatory compliance throughout all processes
Experienced in effectively using Microsoft applications
Proficient in utilizing the Infinity QS system
Security Supervisor
Securitas Security Services USA
East Hartford, CT
07.2014 - 08.2018
Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
Conducted regular patrols of the premises to identify potential threats or safety hazards.
Monitored security operations to ensure compliance with established procedures and standards.
Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times. Also, managed the weekly payroll.
Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Security Supervisor
Guardsmark Security
Hartford, CT
10.2012 - 06.2014
Performed duties similar to those listed above.
Security Supervisor
Murphy Security Service
New Britain, CT
10.1998 - 10.2012
Performed duties that were similar to the tasks listed above.
Correctional Officer
Connecticut Department Of Corrections
Somers, CT
06.1987 - 03.1998
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Supervised inmates during day-to-day activities.
Performed head counts, checking cells for missing inmates.
Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Education
High School Diploma -
Rham High School
Hebron, CT
06-1982
Computers
Manchester Community College
Manchester, CT
Computers
University of New Haven
West Haven, CT
Skills
Data maintenance
Process Inspections
Results-Oriented
Chemical Handling
Inspection conduction
Sample Preparation
Quality Control
Equipment Maintenance
Raw Materials Receiving
Testing Documentation
Adaptability and Flexibility
Safety Compliance
Staff Training
Finished Goods Inspection
Attentive and Observant
Test Results Interpretation
Quality Control Data Compilation
Specification Conformance
Quality Issue Identification
Laboratory Equipment Calibration
Safety Procedures
Effective Communication
Interpersonal Skills
Task Prioritization
Professionalism
Team Collaboration
Documentation
Written CommunicatioN
Standard Operating Procedures (SOP)
Good Manufacturing Practice (GMP)
Affiliations
Member, International Association of Approved Basketball Officials (IAABO) Western Massachusetts Board #31 (2000-Present)
Executive Board Member Western Massachusetts Board #31 (2016-Present)
Certification
Juice HACCP Plan Development
Workplace Fall Protection Training
Military-United States Naval Reserve
1984-1989
Radioman
Honorable Discharged: 1989
Responsible for transmitting and receiving radio signals and process all forms of telecommunications.
Responsible for periodic maintenance of the communication equipment.