Benny Belgica

• Implemented positive behavior support strategies to promote a respectful and harmonious group dynamic.
• Promoted an atmosphere of respect, inclusivity, and empathy within the day program setting at all times.
• Coordinated transportation services for participants when necessary, ensuring their safe arrival at designated facilities or locations during scheduled timeslots.
• Assisted participants in achieving personal goals by providing personalized guidance and encouragement throughout the day program.
• Served as a compassionate advocate for each participant''s well-being while maintaining confidentiality regarding sensitive information.
• Maintained detailed records of participant progress, using data to inform future programming decisions.
• Developed strong relationships with participants, families, and staff through consistent communication and collaboration.
• Maintained compliance with state regulations by adhering strictly to all established policies and procedures for day programs.
• Provided leadership, guidance and support to staff members.
• Streamlined office communication by developing comprehensive internal messaging system.

• Maintained accurate records of all pick-ups and deliveries, ensuring proper documentation for laboratory procedures.
• Minimized errors in specimen tracking by accurately labeling samples according to laboratory guidelines.
• Coordinated effectively with dispatchers to manage daily workload distribution among couriers.
• Streamlined the courier process with effective communication between laboratory staff, clients, and healthcare providers.
• Improved client satisfaction by providing professional, courteous service during pick-ups and deliveries.
• Assisted in reducing sample contamination risks through proper packaging and storage techniques during transit.
• Contributed to a safe working environment by following established safety protocols during specimen handling and transportation.
• Upheld regulatory compliance by following all applicable guidelines pertaining to the transportation of biological samples and hazardous materials.
• Reduced turnaround time for test results by efficiently organizing and prioritizing courier routes.
• Adhered to strict confidentiality standards, ensuring patient privacy was maintained throughout the courier process.
• Facilitated faster diagnosis for patients by expediting urgent specimen deliveries when necessary.
• Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.

Properly documented all specimens received using Excel.

• Communicated with dispatch and customers for accurate delivery information.
• Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
• Built professional relationships with customers and business partners to establish trust and credibility.
• Supported quality control efforts by reporting any observed issues or discrepancies in specimen handling or documentation.
• Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Participated in ongoing training opportunities to stay current on best practices in disability support services.
• Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
• Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
• Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
• Developed strong rapport with clients, facilitating trust-based relationship for effective support.
• Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
• Provided emotional and practical support to individuals, fostering positive and supportive living environment.
• Coordinated with families and other caregivers, ensuring cohesive approach to client support.
• Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.

• Reduced machine downtime by performing regular maintenance checks and addressing potential issues proactively.
• Enhanced customer satisfaction by providing timely and efficient photocopier repair services.
• Improved company reputation by consistently delivering high-quality service, leading to increased repeat business and referrals.
• Collaborated with team members to share knowledge, resulting in a more skilled workforce capable of handling complex repairs.
• Demonstrated commitment to safety protocols when working with electrical components, reducing risk of injury or equipment damage during repairs.
• Complied with company policies and safety protocols to maintain safety and operational performance of copy machines.

• Developed strong relationships with clients'' representatives which aided in resolving disputes efficiently.
• Developed strong relationships with customers to foster timely payments and account resolution.
• Managed multiple competing priorities effectively through careful planning and time management skills.
• Built rapport with clients through empathetic communication, leading to increased success in payment negotiations.
• Maintained a high level of customer satisfaction through respectful interactions during challenging situations.
• Ensured compliance with federal and state regulations, protecting company reputation and legal standing.

• Reduced machine downtime by performing regular maintenance checks and addressing potential issues proactively.
• Enhanced customer satisfaction by providing timely and efficient photocopier repair services.
• Improved company reputation by consistently delivering high-quality service, leading to increased repeat business and referrals.
• Collaborated with team members to share knowledge, resulting in a more skilled workforce capable of handling complex repairs.
• Boosted overall efficiency by conducting thorough diagnostics before initiating any repair work, thus minimizing time spent on trial-and-error methods.
• Provided detailed documentation of each repair job, allowing for better tracking of recurring issues and trends among equipment models.
• Demonstrated commitment to safety protocols when working with electrical components, reducing risk of injury or equipment damage during repairs.
• Participated in internal company meetings to discuss best practices and future strategy, contributing valuable insight from a technical perspective.
• Documented finished work to keep supervisors informed of production activities.
• Complied with company policies and safety protocols to maintain safety and operational performance of copy machines.