Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benny Quesenberry

San Jacinto,CA

Summary

Proven Delivery Driver and Car Washer Supervisor with a track record of enhancing customer satisfaction and streamlining operations at Uptown Auto Spa. Expert in commercial driving and cargo handling, coupled with exceptional problem-solving abilities and teamwork skills. Increased service delivery efficiency by 20%, demonstrating reliability and a commitment to excellence.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Walmart spark
San Jacinto, CA
08.2022 - Current
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Monitored fuel level throughout shift and refueled when necessary.

Delivery Driver

Uber Eats
San Jacinto, CA
01.2022 - Current
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Provided customer service by answering questions, providing recommendations, and responding to feedback.
  • Maintained cleanliness of interior and exterior of vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Car Washer Supervisor

Uptown auto spa
Loma Linda, CA
10.2017 - 08.2020
  • Supervised and trained staff on proper car washing techniques and safety procedures.
  • Ensured all equipment was properly maintained and in working order.
  • Monitored inventory of supplies, ordered additional items as needed, and tracked spending budget.
  • Developed strategies to increase customer satisfaction with the car wash services provided.
  • Investigated customer complaints and took corrective action when necessary.
  • Maintained records of employee attendance and performance evaluations.
  • Scheduled shifts for employees according to the needs of the business.
  • Provided guidance to employees regarding their duties and responsibilities, including job training when necessary.
  • Organized special events such as promotional activities or charity fundraisers at the car wash location.
  • Assisted customers with questions about services offered by the car wash facility.
  • Analyzed sales figures to identify areas where improvements could be made in service delivery.
  • Enforced safety regulations within the workplace at all times.
  • Performed regular inspections of the facility's premises to ensure cleanliness standards were met.
  • Handled cash transactions accurately while ensuring compliance with company policies.
  • Performed minor maintenance tasks on car wash equipment.

Education

GED -

Mountain View Continuation
San Jacinto, CA
01-2013

Skills

  • Commercial driving
  • Cargo Handling
  • Payment Collection
  • Goods Transport
  • Product Promotion
  • Tractor-trailer driving
  • Documentation And Reporting
  • Dependable and reliable
  • Problem-Solving
  • Teamwork and Collaboration
  • Stocking and Inventory

Timeline

Delivery Driver

Walmart spark
08.2022 - Current

Delivery Driver

Uber Eats
01.2022 - Current

Car Washer Supervisor

Uptown auto spa
10.2017 - 08.2020

GED -

Mountain View Continuation
Benny Quesenberry