Benny Romo
Peotone,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Works amazing with a teams and strives for more experience and understanding in the workplace.
Overview
8
8
years of professional experience
Work History
OGP ATC
Walmart
Bradley, Illinois
01.2020 - 11.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Graphic Designer
Self-Employed
Peotone, Illinois
01.2018 - 01.2020
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection.
Associate I
Amazon
Monee, Illinois
01.2017 - 01.2018
- Worked varied hours, days, nights and weekends as business needs dictate.
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Team Sports Associate
DICK's Sporting Goods
Bradley, Illinois
01.2016 - 01.2017
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Crew Trainer
McDonalds
Peotone, Illinois
01.2014 - 01.2016
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Peotone High School
Peotone05.2016
Skills
- Customer Loyalty
- Monthly Inventory
- Customer Orders
- Critical Thinking
- Checklists Understanding
- Customer Experience
- POS Transactions
- Collaboration
- Flexible & Adaptable
- Self-Motivated
- Active Listening
- Good listening skills
- Teambuilding
Hobbies
- Working out has always been special to me, especially when I have been at my darkest moments.
- Graphic Design showcases my imagination and also my artistic ability.
- Singing and Dancing are close to me because of the creativity and free-motion.
- Traveling is the best for me to get out and meet new people and experience new things.
Timeline
OGP ATC
Walmart
01.2020 - 11.2021
Graphic Designer
Self-Employed
01.2018 - 01.2020
Associate I
Amazon
01.2017 - 01.2018
Team Sports Associate
DICK's Sporting Goods
01.2016 - 01.2017
Crew Trainer
McDonalds
01.2014 - 01.2016
High School Diploma -
Peotone High School