Benoni Maniraho
Phoenix,AZ
Summary
Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports. High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Finance professional with practical experience in financial analysis and reporting. Known for strong teamwork and flexibility in dynamic environments, contributing to budget preparation and financial forecasting. Reliable with focus on achieving results, proficient in MS Excel and financial software.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Domestic Sorter
DHL Global Mail
Kansas City, MO
08.2024 - Current
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Recorded and tracked items sorted to confirm accuracy.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Utilized sorting systems to sort items fast and accurately.
- Used hand-held scanner to enter data product information.
- Enhanced sorting efficiency by implementing innovative techniques and strategies.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
- Optimized workspace organization to facilitate faster, more efficient sorting operations.
- Collaborated with team members to identify and address areas needing improvement in the sorting process.
- Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
- Contributed to waste reduction by correctly sorting recyclable materials from waste.
- Reduced processing times by quickly identifying and rectifying sorting errors.
- Increased accuracy in sorting, meticulously checking labels and destinations.
DoorDash Eat
DoorDash
Kansas City, KS
01.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Team Leader
Vvfllc
Kansas City, KS
02.2023 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Assisted in recruitment to build team of top performers.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Developed and executed training programs that significantly improved team skills and morale.
Clerk
Comprehensive Logistics Inc.
Kansas City, KS
03.2024 - 08.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Compiled and analyzed data to produce reports.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
Library assistant
Donnelly college
Kansas City, KS
07.2021 - 11.2023
- Troubleshot technical issues with computers or other equipment used by patrons
- Created digital content such as podcasts, videos, and tutorials for library patrons
- Processed payments from patrons for fines or fees associated with their accounts
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris
- Processed interlibrary loan requests for patrons
- Developed programs to promote literacy and community involvement with the library
- Conducted inventory of library collections on a regular basis
- Updated the library's website content regularly with new information about events or services offered
- Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement
- Performed basic computer troubleshooting and maintenance tasks
- Assisted patrons in locating and checking out library materials
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors
- Organized shelves, book displays, and other library areas according to established guidelines
- Greeted patrons upon entrance to library and offered assistance with needs or issues
Cashier
Dollar General Market
Kansas City, KS
08.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Increased sales of promotional items by informing customers about current offers.
Finance Intern
Donnelley College
Kansas City, KS
08.2022 - 06.2023
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
- Prepared and posted financial journal entries using technically relevant software.
- Supported organizational account management duties under direct supervision.
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
- Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
- Drafted financial reports to support comprehensive investigations.
- Prepared comprehensive forecasting reports for senior leadership as necessary.
- Researched accounting issues and proposed solutions to avoid repeat occurrences.
- Aided constructive forecasting by assisting with financial model development.
- Monitored revenue, risk and capital allocations for financial transparency and balance.
- Facilitated training sessions on financial software for new team members, enhancing team productivity.
- Improved accuracy of financial reports by meticulously reconciling account discrepancies.
- Assisted in creation of financial models for new business opportunities, supporting growth initiatives.
- Aided in preparation of tax documents, ensuring compliance with laws and regulations.
Handler Packer
KC Treats
Kansas City
09.2022 - 11.2022
- Provided customer service by answering questions about products or services offered by the company
- Packaged fragile items using bubble wrap or other protective materials
- Assisted with receiving shipments of incoming merchandise from vendors and suppliers
- Inspected products for defects before packing them into boxes or bags
- Ensured each box contained the correct number of items
- Maintained accurate records of inventory levels and placed orders when necessary
- Collected empty packaging materials from the production line for reuse or recycling
- Performed regular stock checks on inventory levels in order to identify shortages or overages
Mechanical Assembler
VVF LLC
Kansas City
06.2020 - 02.2021
- Clean work area regularly to maintain a safe working environment
- Assist in training new employees on the proper use of tools and equipment related to their job duties
- Keep accurate records of parts used during each assembly task
- Follow safety regulations when operating equipment and handling materials
- Communicate effectively with supervisors regarding any issues that arise during the assembly process
- Maintained a clean and organized workspace to ensure safety and efficiency
- Perform minor repairs on mechanical components such as tightening loose screws, nuts, bolts
- Verify that all connections are secure before moving on to the next step in the process
- Identify problems with malfunctioning equipment or processes and make necessary repairs or adjustments as required
- Perform preventative maintenance on machines used in the assembly process
Teacher Helper
JC Harmon High School
Kansas City, KS
01.2017 - 05.2020
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Contributed to increased student success by providing one-on-one support for struggling learners.
- Aided students with special needs by adapting instructional materials and providing personalized guidance throughout lessons.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
- Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Intern Teacher's Assistant
Learning Club
Kansas City, KS
09.2016 - 05.2020
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Handled class records for attendance, assignment grades and course participation scores.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Taught courses under guidance of senior instructors.
- Shared important information with students concerning upcoming assignments and tests.
- Maintained laboratory safety by demonstrating equipment and techniques.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Donnelly College
Kansas City, KSHigh School Diploma - Human Resources Development
JC Harmon High School
Kansas City, KS05.2020
Skills
- Literary knowledge
- Telephone Etiquette
- Skilled researcher
- Reading programs
- Sorting and processing donations
- Library Services
- Computer Assistance
- Customer Relationship Management
- Literacy promotion
- Research assistance
- Social Media Management
- Order Fulfillment
- Order Preparation
- Cycle counting
- Inventory Tracking
- Material Handling
- Loading and unloading
- Shipment Palletization
- Quality Control
- Shipping and receiving
- Supply Ordering
- Deadline Adherence
- Assembly and production
- Material Loading and Unloading
- Complex Problem-Solving
- Receiving and Processing Shipments
- Packaging and Labeling
- Stacking and Staging
- Cleaning and Organizing
- Safety Training
- Pallet Jacks
- Delivery Scheduling
- Clear Communication
- Problem-Solving
- Self-Motivated and Disciplined
- Picking and Packing
- Material Safety Data Sheets
- Drawer balancing
- Customer Service
- Returns processing
- Cash Register Operation
- ID Verification
- Payment Collection
- Customer Assistance
- Customer Satisfaction
- Filing systems
- Database entry
- Administrative tasks
- Relationship Building
- File Maintenance
- Document Management
- Database Management
- Document Translation
Certification
learning club internship
Languages
Swahili
Limited Working
Kurundi
Professional Working
Kinyarwanda
Limited Working
Timeline
Domestic Sorter
DHL Global Mail
08.2024 - Current
Clerk
Comprehensive Logistics Inc.
03.2024 - 08.2024
Team Leader
Vvfllc
02.2023 - 10.2024
Handler Packer
KC Treats
09.2022 - 11.2022
Finance Intern
Donnelley College
08.2022 - 06.2023
Cashier
Dollar General Market
08.2022 - 07.2023
Library assistant
Donnelly college
07.2021 - 11.2023
DoorDash Eat
DoorDash
01.2021 - Current
Mechanical Assembler
VVF LLC
06.2020 - 02.2021
Teacher Helper
JC Harmon High School
01.2017 - 05.2020
Intern Teacher's Assistant
Learning Club
09.2016 - 05.2020
Donnelly College
High School Diploma - Human Resources Development
JC Harmon High School