Benson Dong
Brooklyn,USA
Overview
6
6
years of professional experience
Work History
Teller
TD Bank NA
Brooklyn, NY
12.2022 - 01.2025
- Processed customer transactions accurately using bank software and cash handling procedures.
- Answered inquiries regarding account details, services, and products to enhance customer experience.
- Collaborated with team members to streamline operational tasks and improve service efficiency.
- Educated customers on digital banking tools to promote ease of access and convenience.
Associate Banker
Chase
New York, NY
02.2025 - Current
- Provided tailored financial solutions to clients, enhancing their banking experience and satisfaction.
- Educated customers about various banking products and services to meet their needs.
- Demonstrated proficiency in digital banking tools, assisting clients in navigating online platforms.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
CUNY Recovery Corp
Manhattan, NY
06.2021 - 08.2021
- Helped rebuild NYC by working with small businessesWorked as a internCollaborated with others to help with marketingOrganized existing spreadsheets to help keep them up to date
Food Packer
Ocha
Caldwell, NJ
03.2020 - 03.2021
- Made sure all inventory for packing food (takeout boxes, bags, utensils, etc.) were in stockMade sure all the food was ready before sending it out for deliveryConnected the needs of the sushi bar to the kitchen should the need for ingredients arise
Education
BBA - Finance
Baruch College of The City University of New York
New York, NY09-2022
High School Diploma - undefined
Fort Hamilton High School
Brooklyn, NY06-2018
Skills
- Proficient in Microsoft programs
- Experience with usage of Microsoft Excel such as spreadsheets
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Attention to Detail
- Reliable and Punctual
- Work Well Under Pressure
- Time Management Skills
LANGUAGES
Chinese (Cantonese)
Chinese (Mandarin)
Timeline
Associate Banker
Chase
02.2025 - Current
Teller
TD Bank NA
12.2022 - 01.2025
CUNY Recovery Corp
06.2021 - 08.2021
Food Packer
Ocha
03.2020 - 03.2021
High School Diploma - undefined
Fort Hamilton High School
BBA - Finance
Baruch College of The City University of New York