Summary
Overview
Work History
Education
Skills
Timeline
Generic
Anthony Vasquez

Anthony Vasquez

Market Teller Manager
San Antonio,TX

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Overview

6
6
years of professional experience
2016
2016
years of post-secondary education

Work History

Market Teller Manager

Frost Bank
10.2023 - Current
  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
  • Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
  • Performed teller and personal banker functions during high-volume business periods to offer expeditious service to customers.
  • Evaluated employees' performance through the Performance Management Plan Process and offered recommendations for improvement to enhance operations efficiency.
  • Coordinated a weekly educational Together Tuesday conversation for the San Antonio region.

Teller Supervisor

Frost Bank
02.2021 - 10.2023
  • Proficient with CICS and Cloudcords.
  • Coordinated daily cash reconciliation in high-volume location.
  • Managed bank's vault, in custody of $100,000 to $1,000,000.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
  • Purchased and maintained office supply inventories while adhering to budgeting practices.
  • Counted cash drawers and made bank deposits.
  • Managed team of employees, training and professional growth of employees.

Lead Teller

Frost Bank
12.2019 - 02.2021
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Comfortably assisted Supervisor with monthly reports.
  • Completed highly accurate, high-volume money counts via manual and machine-driven approaches.

Teller

Frost Bank
03.2019 - 11.2019
  • Promoted companies benefits while remaining unbiased
  • Conducted due diligence by verifying negotiable documents
  • Focus on customer service by solving all challenges that may rise from clients
  • Maintained optimal financial controls by securing funds and making accurate transactions
  • Adhered to financial services security and audit procedures

Education

High School Diploma -

Odessa High School
Odessa, TX
Aug 2012 - 06.2015

Skills

Proficient in Microsoft programs

Teller software proficiency

Effective collaboration skills

Relationship building

Team development

Cross-selling strategies

Problem-solving abilities

Effective multitasking

Timeline

Market Teller Manager

Frost Bank
10.2023 - Current

Teller Supervisor

Frost Bank
02.2021 - 10.2023

Lead Teller

Frost Bank
12.2019 - 02.2021

Teller

Frost Bank
03.2019 - 11.2019

High School Diploma -

Odessa High School
Aug 2012 - 06.2015
Anthony VasquezMarket Teller Manager
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