Summary

Overview

Work History

Education

Languages

Timeline

Benson Kim

Puyallup,WA

Summary

Creative professional teacher passionate about teaching English skills to prepare students for success in global workplace. Inspires students and convey educational concepts through innovative methods and instruction. Thrives in meeting challenges of cultural diversity.

Overview

years of professional experience

Work History

Transportation Management

Amazon

Fife, WA

09.2021 - 01.2023

Utilized various software programs such as enterprise resource planning, warehouse management systems, and transportation management systems effectively.
Researched new technologies and best practices related to transportation management processes.
Coordinated logistics operations including warehousing, delivery scheduling and transportation management.

Airport Customer Service Agent

Delta Airlines

Sea-Tac, WA

05.2015 - 03.2018

Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
Worked with TSA, Department of Homeland Security in ensuring safe operations of baggage. Also coordinated passenger and baggage transfers through company software

Recruiter Coordinator

GMSC

Vancouver B.C. , Canada

01.2011 - 01.2013

Drafted job postings, sourced candidates, and conducted initial screening interviews.
Coordinated onboarding processes for new hires including background checks, drug screenings.

English Instructor

ECC Language Institute

Guro , Seoul

01.2012 - 06.2012

Developed and delivered engaging English lessons to students of various ages, abilities and backgrounds.
Created detailed lesson plans that incorporated multiple instructional strategies to meet the needs of diverse learners.
Incorporated technology into the classroom setting using interactive software programs such as Powerpoint, Google Docs.

Corporate English Language Instructor

Global Langli

Gumi, Gyeongsangbukdo

05.2011 - 12.2011

Developed and delivered engaging English lessons to employees onsite
Coordinated with external vendors for language-specific tasks.
Provided support to localization team members as needed.

Recruiter & Localization Tester

Volt Technical Resources

Redmond, WA

09.2007 - 01.2009

Performed exploratory testing to identify defects in the application or system under test.
Developed and maintained test plans, scripts and reports for game testing.
Monitored the progress of bug fixes to ensure that bugs were addressed in a timely manner.
Identified any potential issues or problems within the game codebase.