Motivated pharmacy technician committed to delivering efficient and accurate prescription processing. Proven ability to enhance patient care through effective communication and education on medication usage. Dedicated to maintaining organized inventory and contributing to a positive customer experience.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Kroger
Jackson, TN
01.2024 - 07.2026
Processed prescriptions accurately and efficiently for diverse customer needs.
Assisted pharmacists in preparing and labeling medications for dispensing.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Educated customers on medication usage and potential side effects clearly.
Maintained inventory levels, ensuring availability of medications and supplies.
Operated pharmacy software to manage prescription records and patient information securely.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Trained new pharmacy technicians on operational procedures and safety protocols effectively.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Pharmacy Technician
Main Street Pharmacy
Cadiz, KY
07.2023 - 11.2023
Supported pharmacist by efficiently processing high volume of prescriptions and addressing customer inquiries.
Validated prescriptions, drug labels, and documentation to ensure accuracy and compliance.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Collaborated with doctors and insurance agencies to resolve prescription cost discrepancies, facilitating smoother transactions.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Aircraft Armament Systems Technician
United States Air Force, USAF
Eglin AFB, FL
06.2019 - 06.2023
Understood and followed oral and written directions.
Led process improvements and trained team members to enhance operational efficiency.
Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
Examined work orders for accuracy and completeness before processing. and discussed with supervisors.
Prioritized and organized tasks to meet service goals effectively.
Planned and completed group projects, working smoothly with others.
Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
Pharmacy Technician
Cadiz Pharmacy
Cadiz, KY
01.2019 - 06.2019
Assisted pharmacist in clearing high volume of prescriptions, addressing customer inquiries to enhance service quality.
Collaborated with pharmacist to accurately measure and prepare medication doses, ensuring proper labeling and packaging.
Interpreted and processed medication orders under supervision of the pharmacist.
Verified prescriptions and drug labels, documents and packages.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Provided assistance to customers by answering questions and locating items, effectively referring to the pharmacist for detailed medication information.
Operated cash registers to accept payments from customers.
Education
Bachelor of Science - Pharmacy (Pre-Pharmacy)
Murray State University
Murray, KY
05-2024
Associate of Science - Biology
Hopkinsville Community College
Hopkinsville, KY
05-2019
Skills
Medication management
Documentation Requirements
Attention to Detail
Customer Service
Critical Thinking
Staff Mentoring
Relationship Building
Reliable & Trustworthy
Accomplishments
Led team to victory in a Loading Competition twice, earning recognition from upper management.
Recognized as Airman of the Quarter for outstanding performance and team contributions.
Consistently maintained high customer satisfaction ratings.