Benjamin Thompson
Madison,WI
Summary
I'm an outgoing, social, friendly person who is willing to learn and be coached. I enjoy meeting new people and learning new skills.
Overview
6
6
years of professional experience
Work History
Bartender
The Safari Bar
Ashland, WI
06.2023 - 01.2024
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted frequent visitors by name and explained new promotions.
- Resolved customer complaints in a professional manner.
Residential Assistant
Northland College
Ashland, WI
06.2022 - 12.2023
- Responded promptly to emergency situations occurring inside or outside of residence halls.
- Facilitated conflict resolution between roommates or other individuals living on campus.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Maintained accurate records of incidents involving residents and staff members.
Sports Announcer
Northland College Athletics
Ashland, WI
08.2021 - 12.2023
- Analyzed game strategies used by coaches and players.
- Provided play-by-play descriptions of the action taking place during a sporting event.
- Researched information on teams, players, and games in order to provide accurate commentary.
- Shared public service announcements, music information and upcoming events with audiences.
Grocery Stocker
SuperOne
Ashland, WI
04.2023 - 06.2023
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Lifted materials of varied weights on regular basis.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
Clerk
Art Gecko
Madison, WI
05.2018 - 04.2023
- Assisted with merchandising activities such as stocking shelves, placing price tags on products, organizing displays, and rotating merchandise.
- Performed opening and closing duties such as setting up the store display area and cleaning work areas at the end of each shift.
- Maintained cleanliness of store floor, fixtures, counters and displays.
- Provided friendly and efficient customer service, including greeting customers upon arrival and handling inquiries.
Membership Service Professional/Youth Sports Coordinator
YMCA
Madison, WI
11.2017 - 03.2020
- Worked at the front desk overseeing the building for the day, opening, closing, providing customer service for all members
- Organized youth sporting events
- coached and refereed for multiple sports including flag football, basketball, soccer, teeball, gymnastics, etc.
- worked with parents to provide best experience for their kids in youth sports
Education
High School Diploma -
Madison West High School
Madison06-2018
Bachelor of Arts - Humanities
Northland College
Ashland, WI12-2023
Skills
- Customer Service
- Public Speaking
- Conflict Resolution
- Beverage Preparation
- Outgoing Personality
Affiliations
- I played 3 sports in high school (football, basketball, and rugby) and 5 in college (NJCAA football, USA Rugby Academy, D3 baseball, cross country, and track). I was a part of the Santa Barbara USA Olympic Rugby Academy and a 2023 UMAC all-conference selection in cross country. I was also interviewed by the NCAA for their 50th anniversary of D3 sports in which I got to share my story about joining the Northland cross country team and not only achieving but going beyond my goals. I have a link to the interview here:
- https://www.wdio.com/front-page/top-stories/celebrating-50-years-of-division-iii-athletics/
- https://www.instagram.com/p/C0UeKHOJ9vE/?igsh=Nm9sOHdhdWkxeHYx
Timeline
Bartender
The Safari Bar
06.2023 - 01.2024
Grocery Stocker
SuperOne
04.2023 - 06.2023
Residential Assistant
Northland College
06.2022 - 12.2023
Sports Announcer
Northland College Athletics
08.2021 - 12.2023
Clerk
Art Gecko
05.2018 - 04.2023
Membership Service Professional/Youth Sports Coordinator
YMCA
11.2017 - 03.2020
High School Diploma -
Madison West High School
Bachelor of Arts - Humanities
Northland College
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