Summary
Overview
Work History
Education
Skills
Timeline
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Bentley Turley

Summary

Dependable team member, successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, team members and management.

Overview

3
3
years of professional experience

Work History

Team Leader/Bakery Assistant

Panera Bread
10.2023 - 12.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build a team of top performers.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Sales Representative /Tire Tch

Discount Tire and Automotive
10.2023 - 09.2024
  • Install, rotate, and balance tires on various vehicles following company procedures.
  • Perform tire repairs and inspections, identifying potential safety issues.
  • Ensure work areas are clean, organized, and safe for both employees and customers.
  • Assist in maintaining inventory and stocking supplies as needed.
  • Provide exceptional customer service, answering questions and addressing concerns with a friendly and professional demeanor.
  • Operate tools and machinery in a safe and efficient manner.
  • Support other team members in daily operations and maintain a collaborative work environment.

Team Leader

Chick-fil-A Restaurants
01.2022 - 10.2023
  • Monitored team performance and identified areas of improvement.
  • Trained and mentored new employees on company policies and procedures.
  • Assisted in resolving customer issues in a timely manner.
  • Assisted directors by leading several team members.
  • Conducted financial assessments to provide personalized solutions.
  • Collaborated with cross-functional teams to achieve strategic goals.
  • Implemented strategies to increase customer satisfaction and retention.

Education

Bachelor's degree - Economics

Arizona State University
Prescott Valley, AZ
05.2028

Skills

  • Customer service
  • Communication skills
  • Time management
  • Guest services
  • Leadership
  • Client communication
  • Team supervision
  • Problem-solving

Timeline

Team Leader/Bakery Assistant

Panera Bread
10.2023 - 12.2024

Sales Representative /Tire Tch

Discount Tire and Automotive
10.2023 - 09.2024

Team Leader

Chick-fil-A Restaurants
01.2022 - 10.2023

Bachelor's degree - Economics

Arizona State University

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