Benz Joseph
Locust Grove,AR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Publix
12.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Luella High School
Locust Grove, GASkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Complaint Handling
- Microsoft Excel
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Customer Service Representative
Publix
12.2022 - Current
High School Diploma -
Luella High School
Similar Profiles
Joselyn GonzalezJoselyn Gonzalez
Cashier, Customer Service Staff at PublixCashier, Customer Service Staff at Publix
Huguecene AlcideHuguecene Alcide
Grocery Stocker at PublixGrocery Stocker at Publix
Denise BurrellDenise Burrell
Customer Service Manager at PublixCustomer Service Manager at Publix
Luka DracaLuka Draca
Flowrack Selector at PublixFlowrack Selector at Publix
Dina NaranjoDina Naranjo
Technical Project Specialist at Osmo EnterprisesTechnical Project Specialist at Osmo Enterprises