Berdan Kaya
Brooklyn,NY
Summary
Hospitality and real estate expert with international exposure in luxury guest services and property rentals. Two years as a Real Estate Broker in Brooklyn, adept at tenant matching and managing rental processes. Experience at The Ritz-Carlton and Great Wolf Lodge, excelling in guest services and operations. Industrial Engineering background with leadership roles and event planning experience, multilingual in Turkish and German.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Broker
Subway Realty
Brooklyn, NY
06.2024 - Current
- Represented landlords and renters in the Brooklyn real estate market, managing transactions from listing to closing.
- Screened prospective tenants, verified financial and background information, and ensured compliance with leasing requirements.
- Managed the rental process from property showings to lease signing, ensuring smooth transactions and client satisfaction.
- Built strong relationships with landlords and tenants, driving repeat business and referrals.
Club Level Attendant
The Ritz-Carlton Hotel Company
Avon, CO
06.2023 - 10.2023
- Delivered exceptional guest service in a luxury resort environment, ensuring unique and memorable experiences.
- Managed daily operations of the Club Lounge, including food and beverage service, bartending, and guest engagement.
- Assisted with front desk operations, gaining proficiency in Opera PMS and understanding guest service protocols.
- Handled VIP and long-stay guests, maintaining high service standards and addressing special requests promptly.
- Coordinated with multiple departments to ensure seamless service and guest satisfaction.
Housekeeper Staff
Great Wolf Lodge
Traverse City, MI
06.2022 - 10.2022
- Performed multiple roles including serving, bartending, and housekeeping to support daily resort operations.
- Delivered high-quality customer service in a fast-paced hospitality environment, ensuring guest satisfaction.
- Maintained cleanliness and safety standards in guest areas and bars, adhering to company and health regulations.
Co-Founder
ISTEK Bilge Kağan Schools Junior Achievement Club
Istanbul, Turkey
09.2016 - 07.2017
- Established the school’s first entrepreneurship club, addressing the lack of student organizations and fostering a culture of innovation.
- Led the club for a year, organizing activities and guiding 50+ students in developing entrepreneurial skills such as pitching and public speaking.
- Attended 7 Junior Achievement conferences with delegations of 35+ students, representing the school and expanding international networks.
Sales Attendant
Casa Pedro Jewelry
Istanbul, Turkey
06.2016 - 11.2016
- Engaged directly with customers, primarily Spanish-speaking clients, to sell luxury watches, jewelry, bags, and belts.
- Developed strong face-to-face communication and sales skills in a high-end retail environment.
- Delivered personalized service, fostering customer trust and enhancing the luxury shopping experience.
Education
High School Diploma -
ISTEK Bilge Kağan Schools
Istanbul, Turkey07-2018
Some College (No Degree) - Industrial Engineering
Yeditepe University
Istanbul, TurkeySkills
- Emotional intelligence
- Effective communication
- Problem solving
- Team collaboration
- Leadership skills
- Multitasking ability
- Empathy and understanding
- Proactive initiative
- Cultural awareness
- Attention to detail
- Time management
- Sales strategy
- Networking skills
Affiliations
- Basketball
- Soccer
- Volleyball
- Tennis
- Billiards
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
German
Limited
Certification
- Beyin '19, '20, '21, '22
- Robert College International Model United Nations '15, '16, '17
- Model United Nations Development Programme '16, '17
References
References available upon request.
Timeline
Real Estate Broker
Subway Realty
06.2024 - Current
Club Level Attendant
The Ritz-Carlton Hotel Company
06.2023 - 10.2023
Housekeeper Staff
Great Wolf Lodge
06.2022 - 10.2022
Co-Founder
ISTEK Bilge Kağan Schools Junior Achievement Club
09.2016 - 07.2017
Sales Attendant
Casa Pedro Jewelry
06.2016 - 11.2016
High School Diploma -
ISTEK Bilge Kağan Schools
Some College (No Degree) - Industrial Engineering
Yeditepe University
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