Dynamic operator with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Skills
Critical thinking
Problem-solving
Time management
Multi-tasking
Adaptable to environment
Leadership
HTML and CSS
Bilingual
Strong hospitality and service
Decision-making
Customer relationship management
Detail oriented
Excellent customer service
Team leadership
Task delegation
Social media content creation
Social media savviness
Accomplishments
Completed and earned Great Learning certification in software testing
Completed EDX competency certification courses on the following:
The Role of Data and Analytics,
Probability and Descriptive and Inferential Statistics,
Data Manipulation
Data Visualization and Communication,
Data Ethics,
Data Security
Certification
Certified Data Analyst, Data Certification Institute, 06/01/21