Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Berenice Avina Alvarado

Austin,MN

Summary

Showcasing exceptional attention to detail and problem-solving abilities. Expert in enhancing customer satisfaction and reducing errors through meticulous quality checks. Adept at fostering teamwork and collaboration, I excel in fast-paced environments, ensuring precision and efficiency in every position possible. Demonstrates strong analytical thinking and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Optical Lab Technician

Family Eye Care
02.2023 - 08.2024
  • Ensured accurate order fulfillment with meticulous attention to detail throughout the lens creation process, from inputting prescriptions to final inspections.
  • Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
  • Reduced errors and rework by conducting thorough quality checks at multiple stages of the lens production process.
  • Assembled eyeglass frames and lenses.
  • Set up machines to polish, bevel or grind lenses, flats or other precision optical elements.
  • Used specialized tools to repair and adjust eyeglasses.
  • Prepared, sterilized and maintained ophthalmic instruments and equipment.
  • Shaped lenses appropriately for insertion into frames.

Part Time Administrative Assistant

Riverland
05.2021 - 02.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Part Time Pharmacy Technician

Walmart
05.2017 - 02.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

Pacelli High School
Austin, MN
2020

Skills

  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking abilities
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Self Motivation
  • Analytical Thinking

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Optical Lab Technician

Family Eye Care
02.2023 - 08.2024

Part Time Administrative Assistant

Riverland
05.2021 - 02.2023

Part Time Pharmacy Technician

Walmart
05.2017 - 02.2022

Pacelli High School

Similar Profiles

CREATE PROFILE
Berenice Avina Alvarado