Berenice Ferrero
Magnolia
Summary
Professional management leader with focus on operational excellence and team collaboration. Known for driving impactful results through strategic planning and execution. Highly reliable and adaptable, excelling in dynamic environments. Expertise in project management, team building, and conflict resolution.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Site Director
DM Clinical Research
01.2022 - Current
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Developed strategic plans for site growth, resulting in increased revenue and profitability.
- Cultivated a culture of excellence by setting clear expectations for team members while providing support for their professional development goals.
- Collaborated with cross-functional teams to achieve project milestones on time and within budget constraints.
- Recruited and hired top-quality staff to fill important positions.
- Enhanced operational efficiency by streamlining processes and implementing cost-effective solutions.
Study Manager
DM Clinical Research – Texas Center for Drug Development
01.2021 - Current
- Lead responsibilities for Clinical Trials
- Managing a team of clinical research coordinators and specialists
- Conducted thorough data analysis, providing valuable insights and recommendations for improving future studies.
- Training clinical research team members and evaluating their performance
- Managed all aspects of study close-out, ensuring timely delivery of final reports and proper archival of essential documentation for future reference or regulatory inspection purposes.
Clinical Research Coordinator
DM Clinical Research – Texas Center for Drug Development
01.2019 - Current
- Data Management. Perform and assist with data entry in a timely manner, query resolution and data analysis.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Conduct patient education and training, with patient centricity and retention in mind.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
Director of Recruiting and Training
Resort Sales Consulting
01.2017 - 07.2019
- Develop sales training programs and plans, including company sales training manual and materials
- Responsible for the training of the front-line face to face sales team and their performance, including direct oversight of the sales processes
- Weekly follow up individual and group training, based on their flaws and strengths. Participate in recruiting and team goal setting.
- Develop and implement recruiter/training onboard program for all the new and existing recruiters and sales representatives and training resources.
- Build, motivate, supplement and coach teams to attain desire results. Took our team from being a 4million $ in sales volume to a 12million.
Front line Sales Representative
Resort Sales Consulting
01.2017 - 08.2017
- Increased sales revenue by building strong relationships with clients and consistently meeting or exceeding targets.
- Performed interactive discovery surveys to uncover situational factors, objections and needs. Implemented sales strategies of trust, need and urgency to build credibility and close sales. Top 5 rep for 6 months on a row, then promoted to senior sales trainer.
Pediatric Medical Assistant
Memorial City Pediatrics
02.2015 - 03.2016
- Attending physician Dr. Liliane Hay. Dr Raquel Sagullo. Dr. Karen Zorrilla.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Maintained accurate patient records, contributing to effective communication among medical team members.
General practitioner in primary practice
Sinamaica Rural Hospital
08.2012 - 09.2013
- Gynecology, Pediatrics, surgery and Internal Medicine
- Attending Physician Rafael Villalobos MD.
Consultant and attending physician
Constructora Norberto ODEBRECHT S.A.
08.2012 - 05.2013
- Responsible for ensuring that managers, supervisors and employees are carrying out their roles in compliance with the company's health and safety policies and procedures. Conducting training courses, pre-employment health tests and regular checkups and follow-ups.
Education
M.D. - General Practitioner
La Universidad Del Zulia
01-2012
Skills
- Operational leadership
- Operational planning
- Staff management and development
- Performance improvements
- Strategic planning
Certification
- Certified Clinical Research Professional, ACRP: Association of Clinical Research Professionals - 2023
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Site Director
DM Clinical Research
01.2022 - Current
Study Manager
DM Clinical Research – Texas Center for Drug Development
01.2021 - Current
Clinical Research Coordinator
DM Clinical Research – Texas Center for Drug Development
01.2019 - Current
Director of Recruiting and Training
Resort Sales Consulting
01.2017 - 07.2019
Front line Sales Representative
Resort Sales Consulting
01.2017 - 08.2017
Pediatric Medical Assistant
Memorial City Pediatrics
02.2015 - 03.2016
General practitioner in primary practice
Sinamaica Rural Hospital
08.2012 - 09.2013
Consultant and attending physician
Constructora Norberto ODEBRECHT S.A.
08.2012 - 05.2013
M.D. - General Practitioner
La Universidad Del Zulia
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