Receptionist
The Brow Cave & Beauty
Desert Hot Springs, CA
- Greeted guests, managed check-ins, and scheduled appointments efficiently, developing strong customer relationships.
- Coordinated front desk operations, helping in-person visitors and callers with knowledgeable assistance regarding information about services, products, and prices for customers.
- Collaborated with team members to ensure that high standards of customer service were met consistently, allowing sufficient time for requested services.
- Processed customer payments using various payment methods.
- Managed and performed inventory checks on salon products, tools, and other supplies, as needed.
- Organized special events for the salon including promotional activities, product launches or special discounts.
- Minimal janitorial duties, ensuring all areas of the salon were clean and organized at all times.