Hardworking and dedicated professional with strong skills in customer service, multitasking, and time management. Committed to providing every patient with a positive and memorable experience. Highly responsible, organized, and self-motivated, with the ability to adapt quickly to fast-paced environments and last-minute changes.
* Assist chiropractor with patient care by taking vital signs, patient histories, and preparing patients for examinations.
* Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
* Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner.
* Filed insurance claims forms in accordance with applicable regulations.
* Registered new patients into practice management software program, accurately entering demographic information.
* Documented notes during patient visits.
* Organized patient charts before each day's clinic sessions began.
* Inspected equipment to ensure proper working order prior to use on patients.
* Prepared treatment rooms for patients by cleaning and sanitizing surfaces, and restocking supplies.
* Educated patients on home exercises and home care.
* Responded to patient callbacks during and after hours, when necessary.
* Supported administrative staff by processing payments.
* Requested information needed to complete patient's file such as letter of protection, Hospital records, imaging reports.
* ICD-10, CPT chiropractic codes
Office Administration
Medical Billing and Charting
Insurance Claims
Payment Collection
Insurance Verification
Medical Records Management
Chiropractic Terminology
Assisting doctors with translation
Appointment scheduling
ICD-10 coding
Patient Registration
Appointment management
Patient Care
Problem solving
Check-in coordination