Berenice Serna Romo
Lisle ,IL
Summary
Proven Shift Manager at McDonald’s with a strong focus on customer satisfaction and workplace safety. Excelled in fast-paced environments, ensuring high-quality food service and accuracy in order handling. Skilled in cash and employee management, demonstrating exceptional decision-making and customer service abilities. Achieved a significant improvement in team efficiency and customer experience.
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald’s
12.2021 - Current
A shift manager its requiere to know all positions in the restaurant, as well to have a food safety certificate to make sure food has the best quality for our costumers. As a fast food restaurant it’s important to work in a fast but efficient way, making sure the order its correct and satisfied. Creating a great experience.
Education
High School Diploma -
Naperville North High School
Naperville, IL05.2019
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
Languages
Spanish
Native or Bilingual
Timeline
Shift Manager
McDonald’s
12.2021 - Current
High School Diploma -
Naperville North High School
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