Summary
Overview
Work History
Education
Skills
Timeline
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Berenice Valdez

Fort Worth,TX

Summary

Accomplished Sales Manager with a proven track record at Metro by T-Mobile, adept in key account development and sales team training. Leveraged strategic account development and KPI analysis to significantly enhance sales performance. Excelled in building strong relationships and coaching teams, demonstrating exceptional leadership and sales operation skills.

Overview

18
18
years of professional experience

Work History

Sales Manager

Metro by T-Mobile
Fort Worth , TX
11.2009 - 09.2024
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Supported sales team members to drive growth and development.
  • Gained market share in new sales performance through aggressive team training.
  • Coached, developed and motivated team to achieve revenue goals.
  • Created and presented monthly reports to management on sales performance.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Resolved customer complaints regarding sales and service.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Computed purchases and received and processed cash or credit payment.
  • Handled returns and exchanges according to company policies.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Placed special orders or called other stores to find desired items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Sales Assistant

Ritmo Latino
Forth Worth , TX
02.2007 - 11.2009
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

High School Diploma -

Centro De Estudios Tecnologicos Industrial CETIS16
Montemorelos NL Mexico
07-2000

Skills

  • Sales operation
  • Key account development
  • KPI analysis
  • Territory sales management
  • Sales team training
  • Strategic account development

Timeline

Sales Manager

Metro by T-Mobile
11.2009 - 09.2024

Sales Assistant

Ritmo Latino
02.2007 - 11.2009

High School Diploma -

Centro De Estudios Tecnologicos Industrial CETIS16

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Berenice Valdez