Berenice Abigail Zeferino
Philadelphia,PA
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level communications position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Auto Cage Wash Attendant
Charles River Laboratories Inc.
10.2021 - Current
- Performed routine lab and department maintenance to keep area clean and orderly
- Documented information by maintaining daily logs and equipment record books
- Calibrated and maintained instruments to keep equipment fully operational
- Trained new associates in laboratory procedures and standards
- Followed GLP and SOP laboratory protocols
- Skilled at working independently and collaboratively in a team environment
- Cross trained in animal care husbandry tasks.
Lead Body Artist
Kaman's Art Shoppes
04.2017 - 10.2021
- Resolved customer complaints and maintained clean and tidy checkout area
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Engaged customers in process to provide memorable experience
- Set up painting stand and stocked with supplies
- Married artistic skill with customer suggestions to create unique designs
- Handled cash and payments at cashier register.
Customer Service Associate Cashier
Giant Food Stores
03.2020 - 09.2020
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined check-out process for improved customer experience and reduced wait times.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
Warehouse Associate
Calhoun Associates
07.2019 - 03.2020
- Unload material and organize work stations
- Worked safely around moving machinery
- Performed inventory control, such as counting, and stocking merchandise
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
High School Diploma -
Bucks County Technical High School
Fairless Hills, PA06.2019
Skills
- Personal Protection Equipment (PPE)
- Equipment Maintenance
- Safety Awareness
- Research and Documentation
- Laboratory Safety Protocols
Languages
Spanish
Native or Bilingual
Timeline
Auto Cage Wash Attendant
Charles River Laboratories Inc.
10.2021 - Current
Customer Service Associate Cashier
Giant Food Stores
03.2020 - 09.2020
Warehouse Associate
Calhoun Associates
07.2019 - 03.2020
Lead Body Artist
Kaman's Art Shoppes
04.2017 - 10.2021
High School Diploma -
Bucks County Technical High School
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