Berenice Christina Aviles
Phoenix,AZ
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 15+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Mayo Clinic
Phoenix, AZ
06.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
Ironwood Cancer and Research Center
Chandler, AZ
03.2014 - 06.2022
- Educated patients about chemo injections, medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Recorded vital signs for 40-50 patients each shift.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Medical Assistant
Banner Healthcare
Maricopa , AZ
01.2013 - 03.2014
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Recorded vital signs and medical history for 30 patients each shift.
Medical Assistant
Mountain Park Health Center
Phoenix, AZ
12.2010 - 01.2013
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Recorded vital signs and medical history for 20-30 patients each shift.
Education
Medical Assistant - Medical Assisting
High Tech Institute
Phoenix, AZ11.2005
Some College (No Degree) - General Studies
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Bilingual
- Fluent in Spanish
- Oncology injections knowledge
- Answering multiple phone lines
- Insurance verification
- Basic computer skills
- EMR
Timeline
Medical Assistant
Mayo Clinic
06.2022 - Current
Medical Assistant
Ironwood Cancer and Research Center
03.2014 - 06.2022
Medical Assistant
Banner Healthcare
01.2013 - 03.2014
Medical Assistant
Mountain Park Health Center
12.2010 - 01.2013
Medical Assistant - Medical Assisting
High Tech Institute
Some College (No Degree) - General Studies
Maricopa Community Colleges - Mesa Community College
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