Bergil Obas

• Ensured seamless communication between different departments by relaying pertinent information regarding train delays or service disruptions in a timely manner.
• Successfully addressed emergency situations by following established protocols and working closely with relevant authorities to ensure passenger safety at all times.
• Assisted passengers with special needs, ensuring accessibility and a comfortable travel experience for all customers.
• Operated equipment such as belt loaders, lift trucks, and back carts.
• Provided excellent customer service while resolving issues related to lost items, trip delays, or general inquiries.
• Checked aircraft manifests for accuracy.
• Maintained a safe and orderly station environment through regular inspections and immediate reporting of any issues.
• Guided aircraft to and from terminal gates using correct motions and safety equipment.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Contributed to a safer work environment by strictly following safety protocols during ramp operations.
• Connected electrical power unit and hoses to aircraft.
• Deiced aircraft before takeoff for safety during inclement weather.
• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
• Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Investigated and resolved customer inquiries and complaints quickly.
• Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.

Cashier/Stocker. Working cash registers, along with stocking products such as food, materials, and clothes as well. Busy at times when big fishing boats come in to do a bulk order. Boxing and bagging groceries as needed. Cleaning during closing time.

Following a floor plan to move and change the layout of the store such as moving shelves, base plates, and other materials for the store. Heavy lifting items fifty pounds or more to the correct plan of the new layout of the store. Finding solutions to effectively maneuver around the store to match the new layouts of the newly remodeled plan.

Cashier/Stocker. Working cash registers, along with stocking products such as food, materials, and clothes as well. Busy at times when big fishing boats come in to do a bulk order. Boxing and bagging groceries as needed. Cleaning during closing time.