Bergson St Cyr
Malden,MA
Summary
I’m writing in response to your advertisement on indeed.com seeking for different working positions such as : “ Delivery Driving Position ,UnArmed & Armed Security Position, Customer Service , Retails , including Any type of manufacturing ( Warehouse Handler, Blending ,Packaging , Housekeeping) , Nursing Assistant. Please accept this letter and enclosed resume as notice of in the jobs position. I’m a positive person and I love helping people and I have the ability to empathize with others as well . It is my goal to show people as much as dignity as I’m able to . I enjoy learning from other cultures and respect their wishes . One of my attributes is that I also like working as a team member and I’m also able to work independently. I learn tasks quickly and I’m able to patiently pass on knowledge to others . I’d delighted to meet with you to discuss this opportunity. I can be reached at the phone number or E-Mail address listed above . Sincerely Bergson St Cyr
Customer Service Training SUMMARY OF QUALIFICATIONS :
High ability to multi task Ability to work well both cooperatively and independently Efficient, Well-organized and able to work in fast paced environment Verbal & Written Communication Compassionate & Empathetic Authorized to work in the US for any employer.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer service
Lorgan International Airport
- Checking passengers in, weighing baggages, Issuing boarding passes and luggage labels, Identify any suspicious activity..(See Something
- Say Something)
- Answering passengers questions prior to their flights, Scanning bag tags and Sealing vans, Securing customers bags , Ensure the ground activities are under control
- Make sure all passengers, travelers, and their baggages and luggages are made to go through security checks .
US Navy Veteran
US Military
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Amazon Seller
Amazon.com
01.2021 - Current
- Amazon retail arbitrage ,Selling products.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
Uber Driver & UberEat
s, Uber
01.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
CNA - Certified Nursing Assistant
Life Care Center, ADL’s
06.2023 - 10.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Ground Security Coordinator and Tickets Boarding Pass Agent
Bags INC
10.2019 - 01.2020
- Ensured smooth coordination between different departments involved in airport security, including law enforcement agencies and emergency services.
- Safeguarded airport property by patrolling terminals and monitoring surveillance systems effectively.
- Improved employee safety training programs to ensure staff adherence to all security protocols.
- Provided support during investigations into airport-related incidents involving thefts, vandalism, or any other breaches of security.
Retails Store
BARGAIN HUNTER
01.2018 - 03.2019
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Reported issues to higher management with great detail.
CNA - Certified Nursing Assistant
Affinity Rehabilitation Center & Assisted Living, ADL’s
05.2016 - 06.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Professional Security Guard
SOS Security
01.2015 - 07.2017
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers ( worked at Fendi)
Blender, Setting
NBTY
08.2012 - 10.2014
- Blending chemical product, packaging, setting blender machines
- Maintained daily clean up of lab, product service room and equipment.
- Operated blending and other machinery safely and in conformance with manufacturer instructions.
- Checked products carefully with screens and bagged large batches and smaller quality according to order specifications.
- Monitored production equipment and mixers for efficient and safe operation.
- Determined project specifications and task prioritization by carefully reviewing work orders and related documents.
Housekeeping
Randstad Agency
10.2011 - 08.2012
- Packaging,Assembly ,Professional Home Cleaning
- Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
- Coordinated with housekeeping staff to ensure timely room availability and high cleanliness standards.
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Upheld a clean work environment by performing routine housekeeping tasks around the machine area.
- Practiced excellent housekeeping to maintain accident-free workplace.
Education
Bachelor Of Criminal Justice - Homeland Security & Terrorism
Southern New Hampshire University
Hooksett, NHHigh School Diploma - undefined
Lycée À Petion - Port
Skills
- Store Merchandising
- Office Cleaning
- Retail Support
- Hotel Accommodations
- Maintaining Clean Work Areas
- Driving Continuous Improvement
- Customer Service
- Multitasking
Certification
LTC licence to carry a firearm
CPR/First Aid Basic Life Support (BLS) Certified Nursing Aide
Languages
French
Native or Bilingual
Spanish
Professional Working
Haitian Creole
Native or Bilingual
Portuguese
Limited Working
Timeline
CNA - Certified Nursing Assistant
Life Care Center, ADL’s
06.2023 - 10.2023
Amazon Seller
Amazon.com
01.2021 - Current
Uber Driver & UberEat
s, Uber
01.2020 - Current
Ground Security Coordinator and Tickets Boarding Pass Agent
Bags INC
10.2019 - 01.2020
Retails Store
BARGAIN HUNTER
01.2018 - 03.2019
CNA - Certified Nursing Assistant
Affinity Rehabilitation Center & Assisted Living, ADL’s
05.2016 - 06.2018
Professional Security Guard
SOS Security
01.2015 - 07.2017
Blender, Setting
NBTY
08.2012 - 10.2014
Housekeeping
Randstad Agency
10.2011 - 08.2012
Customer service
Lorgan International Airport
High School Diploma - undefined
Lycée À Petion - Port
US Navy Veteran
US Military
Bachelor Of Criminal Justice - Homeland Security & Terrorism
Southern New Hampshire University
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