Berj Melkonian
El Cajon,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Claims Specialist
GEICO, Government Employees Insurance
Poway
03.2022 - 02.2025
- Maintained detailed records of all claim activities including correspondence, decisions, payments.
- Coordinated and planned investigations of claims to confirm compensability and coverage.
- Identified potential fraud indicators during the review process and reported suspicious activity accordingly.
- Gathered information from various third parties to determine claim acceptability.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Shift Manager/Key Holder
Panera Bread
Eastlake
09.2021 - 02.2022
- Delegated work to staff, setting priorities and goals.
- Resolved conflicts between employees or customers in a professional manner.
- Inspected work areas regularly for cleanliness and organization standards.
- Created daily reports on store sales, operational expenses, payroll costs.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
Food Service Team Leader
Target
Eastlake, CA
01.2015 - 09.2021
- Implemented cost-saving measures such as portion control techniques or waste reduction strategies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided support during peak hours by running drinks or helping out on the register.
- Conducted regular staff meetings to share updates and gather feedback for improvements.
- Maintained a clean work environment by regularly sanitizing equipment and surfaces.
- Checked temperatures of freezers, refrigerators, and heating equipment.
- Trained new baristas on coffee preparation techniques and customer service standards.
Education
High School Diploma -
Monte Vista High School
Spring Valley, CA06-1999
Some College (No Degree) - Business Management
Southwestern College
Chula Vista, CASkills
- Multi-task management
- Excellent customer service
- Quick Learner Abilities
- Verbal communication
- Active listening
- Problem-solving
- Flexible and adaptable
- Self motivated
Accomplishments
- GEICO Chairman's Club
- Most Volunteered Award
Timeline
Claims Specialist
GEICO, Government Employees Insurance
03.2022 - 02.2025
Shift Manager/Key Holder
Panera Bread
09.2021 - 02.2022
Food Service Team Leader
Target
01.2015 - 09.2021
High School Diploma -
Monte Vista High School
Some College (No Degree) - Business Management
Southwestern College