Berkys Ramirez
Fort Lauderdale,Florida
Summary
Certified Medical Assistant and Phlebotomist with over eight years of experience working in the healthcare industry. Dedicated worker with exceptional patient care and customer service skills. Fluent in Spanish and English.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in data entry and database administration.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
16
16
years of professional experience
Work History
Medical Administrative Services Specialist
HS1 Medical Management
West Sacramento, CA
05.2023 - 04.2026
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Fielded customer complaints, escalating complex issues to management for resolution.
- Modified, updated, Entered and processed Prior Authorizations
Medical Assistant
Holy Cross
Fort Lauderdale, FL
04.2021 - 05.2023
- Assisted in administering immunizations and performing routine health assessments for pediatric patients.
- Oversaw inventory management of medical supplies, ensuring availability for daily operations and patient needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Educated families on treatment plans and preventive care measures to enhance patient outcomes.
- Maintained accurate electronic health records and ensured compliance with healthcare regulations.
Registered Medical Assistant
Conviva Care Solutions
Plantation, FL
02.2018 - 04.2021
- Provide quality, efficient patient care by assisting MD, LPN and other administrative personnel with various tasks.
- Ensure the cleanliness, sanitation and preparation of each exam and treatment room, along with necessary instruments in order to reduce patient wait times.
- Demonstrate proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures.
Medical Assistant
Pediatric Associates
Hollywood, FL
09.2014 - 01.2018
- Measure and record patients’ vital signs, such as height, weight, temperature, blood pressure, pulse and respiration and perform throat cultures.
- Prepared patients for the physicians by escorting patients to examination rooms and arranging treatment rooms.
- Interview patients to obtain standard medical information.
- Work as a team with nursing and front office staff to provide optimal patient care.
- Fill out necessary paperwork for patients such as school and medication forms.
Physical Therapy Assistant
Hands on Physical Therapy
Baldwin, NY
03.2011 - 06.2014
- Instructed, motivated, safeguarded, and assisted patients as they practice exercises and functional activities.
- Transported patients to and from treatment areas, lifting and transferred them accordingly.
- Performed clerical duties, such as taking inventory, ordering supplies, answering telephone calls, taking messages, and filling out forms.
Medical Assistant
South Ocean Care
Freeport, NY
07.2012 - 01.2013
- Escorted patients to examination rooms and prepared them for the physicians.
- Prepared treatment rooms for patient examinations and tended to rooms.
- Interviewed patients to obtain medical information and measured their vital signs, weight, and height and recorded patients’ medical history and vital statistics.
- Performed venipuncture, finger sticks, electrographic, urinalysis, pulmonary function testing, partial time testing (PTT), Strep throat cultures, tabulated results, mini mental tests, EEGs and INRs.
Receptionist
Cosmic & Laser Dental Studio
Rockville Center, NY
08.2010 - 01.2011
- Scheduled and confirmed patient appointments, surgeries, or medical consultations.
- Greeted visitors, ascertained purpose of visit, and directed to appropriate staff.
- Completed insurance and/or other claim forms and maintained medical records, technical library, and correspondence files.
Education
Medical Assistant Diploma -
Hunter Business School
Levittown, NY01-2012
Bachelor of Arts - Business Administration
SUNY New Paltz College
New Paltz, NY01-1999
Skills
- Venipuncture, EKG Documentation, Clinical and Laboratory procedures
- Coding, ICD-9 and CPT
- Medical Terminology and Transcription
- Capillary puncture (Glucose, Hematocrit and Hemoglobin)
- CPR and OSHA certifications
- Hands-on training in billing, collections, medical records, insurance processing
- Fast-paced worker with multitasking abilities
- Excellent people skills with ability to relate to patients
Languages
Spanish
Native or Bilingual
Timeline
Medical Administrative Services Specialist
HS1 Medical Management
05.2023 - 04.2026
Medical Assistant
Holy Cross
04.2021 - 05.2023
Registered Medical Assistant
Conviva Care Solutions
02.2018 - 04.2021
Medical Assistant
Pediatric Associates
09.2014 - 01.2018
Medical Assistant
South Ocean Care
07.2012 - 01.2013
Physical Therapy Assistant
Hands on Physical Therapy
03.2011 - 06.2014
Receptionist
Cosmic & Laser Dental Studio
08.2010 - 01.2011
Bachelor of Arts - Business Administration
SUNY New Paltz College
Medical Assistant Diploma -
Hunter Business School