Berland Boykin
Columbia,SC
Summary
Proven Insurance Agent and Procurement Officer I with a track record of fostering client relationships and negotiating favorable terms, notably with the SC Department of Employment and Workforce. Expert in customer service and purchasing processes, I excel in efficient policy management and strategic vendor partnerships, driving significant improvements in service delivery and cost savings.
Overview
39
39
years of professional experience
1
1
Certificate
Work History
Procurement Specialist II
SC Department of Social Service
Columbia, SC
04.2025 - Current
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Mentored junior staff on best practices in procurement, fostering professional development.
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
- Ensured compliance with company policies and industry regulations during the procurement process to minimize risks.
- Input, analyzed, and reported on data covering all aspects of procurement operations.
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
Insurance Agent
Self Employed
Columbia, SC
04.2017 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Procurement Officer I
SC Department Of Employment And Workforce
Columbia, SC
02.1989 - 01.2019
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
Inventory Specialist
Governors Office
Columbia, SC
05.1987 - 02.1989
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Lakewood High School
Salemburg, NC06.1983
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Supplier Contracts
- Effective Communication
- Order Placement
- Purchasing Processes
- Credit Coordinator for Agency Credit Cards
- State Procurement
Certification
- Licensed Insurance Agent - Renewable every 2 years
- IT Procurement & Certification Program June 2009
Timeline
Procurement Specialist II
SC Department of Social Service
04.2025 - Current
Insurance Agent
Self Employed
04.2017 - Current
Procurement Officer I
SC Department Of Employment And Workforce
02.1989 - 01.2019
Inventory Specialist
Governors Office
05.1987 - 02.1989
High School Diploma -
Lakewood High School