Berlin Flores
Dolce Vita
456 C N Liberty Drive,Tomkins Cove, NY, 10986,NY
2
Languages
1
Certification
4
years of professional experience
Proactive and customer-focused, I excelled at Dolce Vita by enhancing guest experiences through exceptional service and efficient table management. Skilled in cash handling and customer assistance, I consistently improved productivity by adopting innovative approaches. My strong work ethic and empathy towards customers underscore my ability to meet and exceed employer expectations.
Work History
Front Desk Associate
1 Year 2 Months- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Execute retail transactions with accuracy and drive sales goals.
Busser/ Hostess
1 Year 11 Months- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Store Associate
2 Months- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area to promote a positive store environment.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
Store Associate
2 Years 2 Months- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
Education
High School Diploma
- Professional Development: RCC College Course
Skills
Assisted customers with questions and support.
Applied strong work ethic and integrity in daily work.
Used patience and empathy during customer interactions.
Managed time well to complete tasks on schedule.
Handled cash accurately during transactions.
Delivered customer service with professionalism and care.
Processed refunds following store procedures.
Completed returns processing quickly and accurately.
Greeted guests warmly upon arrival.
Supported customer needs and resolved concerns.
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
CPR certification
Timeline
Front Desk Associate
Planet Fitness
08.2025 - CurrentRead More
Store Associate
Sage Kids
03.2025 - 05.2025Read More
Busser/ Hostess
Dolce Vita
11.2024 - CurrentRead More
Store Associate
La Plume
08.2022 - 10.2024Read More
Ramapo High School
High School Diploma
Read More