Berlin Hall
Lake Elsinore,CA
Summary
Customer-savvy and accustomed to demanding work with little downtime. Excellent interpersonal and time management skills. Motivated customer service representative experienced in seasonal roles with superior talent for getting up to speed quickly. Offers flexible schedule. Delivers excellent customer service by practiced listening and speaking skills.
Overview
7
7
years of professional experience
Work History
Cashier
Lowe's
05.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Cashier
Panera Bread
09.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Hostess
Lisa Cisneros
04.2022 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Snack Bar Attendant
Rosetta Park Snack Bar
01.2022 - 04.2022
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Consistently provided friendly service to promote better customer engagement.
Secretary's Assistant
Horacio Armenta
03.2018 - 03.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Communication Studies
Fullerton College
Fullerton, CA06-2027
Temescal Canyon High School
Lake Elsinore, CA06.2023
Skills
Seating Assignment Preparation
To-Go Order Preparation
Guest Greeting and Seating
Team Player
Time Management
Warm and Welcoming
Active Listening and
Communication
References
Lisa Cisneros
Supervisor at Dominic's 714-393-3781 dominicscypress@yahoo.com
David Cox
Professor
951-907-8859 david.cox@leusd.k12.ca.us
Evelyn Armenta Supervisor at Horacio's 949-436-1046 evy1234.ea@gmail.com
Timeline
Cashier
Lowe's
05.2024 - 11.2024
Cashier
Panera Bread
09.2022 - 08.2023
Hostess
Lisa Cisneros
04.2022 - 07.2022
Snack Bar Attendant
Rosetta Park Snack Bar
01.2022 - 04.2022
Secretary's Assistant
Horacio Armenta
03.2018 - 03.2019
Communication Studies
Fullerton College
Temescal Canyon High School
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