Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

BERNADELLE DORVIL

Middle Island,NY

Summary

I would like to work with people because of my background in human psychology. I believe in respect for the worth of persons, respect for differences of approach, open-mindedness as to acceptable methods, and interest in exploration of new aspects of human behavior. Furthermore, I consider myself a Highly motivated and detail-oriented professional. Which will be a great help when studying the mind and behavior. Also, applying the principles of human psychology to help prevent, treat, and diagnose mental health conditions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Case Manager

United Veterans Beacon House
05.2024 - Current
  • Orients clients to the shelter programs, requirements and consequences
  • Maintains client case records to include ILP, DSS paperwork and correspondence, progress towards goals
  • Develops an Independent Living Plan, tracks progress and evaluates outcome with goals for permanent housing
  • Supervise the weekly scheduling of the shift work within the Shelter
  • Responsible for all aspects of the shelter assigned; includes the physical condition of the property, the clients and their cases, the staff working within the house, the technology used by the staff within the house.
  • Preforms other record keeping functions required by the DSS Contract, Police Activity Report, Critical Incident Report, etc
  • Collects data necessary to meet funding requirements and statistical


Crisis Intervention Team

Eastern Suffolk BOCES
08.2024 - Current
  • Address specific triggers and manage students safety
  • Use verbal and non-verbal communication skills and behavior support techniques effectively to help manage aggressive behavior and defuse students in crisis
  • Reduce risk of injury for those involved and lower liability risks for myself and employer
  • Connecting to the student in crisis and talking them through specific steps to ensure their immediate safety
  • Recognize the warning signs for potential crises

Restaurant Supervisor

Suffolk Racing Off Track Betting
07.2021 - 08.2024
  • Delegated tasks of front-of-house staff to maintain dining room and lobby lounge
  • Walked through restaurant to monitor staff and guest needs
  • Analyzed customer feedback and developed strategies to increase customer loyalty and satisfaction
  • Stocked venue with product and supplies to facilitate dining service
  • Generated weekly and monthly report track restaurant performance
  • Resolved customer complaints regarding food service

Education

MS - Industrial Organizational Psychology

Touro University
05.2024

BA - Psychology

SUNY College At Old Westbury
01.2022

Skills

  • Data Analysis
  • Employee relations
  • Communication
  • Time management
  • Conflict resolution
  • Organizational development
  • Problem solving
  • Intellectual curiosity

Certification

  • Crisis Prevention Intervention
  • Physical Therapy Aide

Languages

English
Native or Bilingual
Haititan Creole
Native or Bilingual
French
Native or Bilingual

Timeline

Crisis Intervention Team

Eastern Suffolk BOCES
08.2024 - Current

Case Manager

United Veterans Beacon House
05.2024 - Current

Restaurant Supervisor

Suffolk Racing Off Track Betting
07.2021 - 08.2024

BA - Psychology

SUNY College At Old Westbury

MS - Industrial Organizational Psychology

Touro University

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BERNADELLE DORVIL