Bernadette Blake

• Developed and implemented individualized treatment plans for clients, enhancing their coping strategies and overall well-being.
• Conducted comprehensive assessments to identify client needs, ensuring tailored interventions aligned with best practices.
• Collaborated with multidisciplinary teams to coordinate care, improving communication and service delivery for clients.

• Maintained clean and well-organized environment for client happiness and safety.
• Improved patient outlook and daily living through compassionate care.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Tracked and reported clients' progress based on observations and conversations.
• Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
• Assisted clients with bathing, dressing and incontinence care.
• Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
• Helped clients stay happy and healthy by providing mental and emotional support.
• Assisted with client personal care needs to foster independence and well-being.
• Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
• Recognized emergency situations and implemented appropriate procedures.

• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Observed and reported unusual symptoms and changes to charge nurse.
• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Used mobility devices to transport patients.
• Helped residents walk with or without self-help devices.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Distributed drinking water and nourishment to residents.
• Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Assisted residents in preparing for activities and social programs.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
• Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

* Currently work in Behavioral health. Continued Education maintained to stay safe.

• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Observed and reported unusual symptoms and changes to charge nurse.
• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Used mobility devices to transport patients.
• Helped residents walk with or without self-help devices.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Distributed drinking water and nourishment to residents.
• Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Assisted residents in preparing for activities and social programs.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
• Documented activities and recorded information in EMR system.
• Supported non-ambulatory residents in range of motion exercises.
• Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

* Worked float pool , ICU, MICU, Peds, PEDS ICU. All General Med units.

* Worked staffing office scheduling staff for units in need. Worked with CN on all units to staff unit adequately. Staffed ER with sitter for all suicides.

• Coordinated and planned work shift schedules according to availability.
• Assisted payroll teams by reporting employee hours and calculating correct compensation.
• Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
• Maintained availability of professional talent needed to meet business objectives.
• Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
• Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
• Worked with human resources teams to align staffing decisions with regulatory standards.
• Provided support during new employee interviews and orientations.
• Collaborated with recruiting agencies to identify qualified candidates.
• Kept labor costs and metrics within preset departmental budgets.
• Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
• Located ways to expedite candidate screening and hiring processes to promptly fill staff vacancies.
• Facilitated procedures surrounding employee termination, transfer and discipline.
• Assessed employee qualifications for promotions and raises.
• Created and modified job descriptions within all departments.
• Prepared KPI reports to measure employee productivity and progress.
• Scheduled or conducted new employee orientations.
• Informed job applicants of duties and responsibilities, compensation and benefits.
• Interviewed job applicants to obtain information on work history, education or job skills.
• Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
• Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
• Prepared or maintained employment records using human resources management system software.
• Interpreted and explained human resources policies, procedures or regulations.
• Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
• Addressed harassment allegations, work complaints or other employee concerns.
• Advised management on organizing, preparing or implementing recruiting or retention programs.

•. Answered phones, checked MARS for new orders and reported to nurse. Transcribed new orders into MARS. If additional MARS were needed pharmacy was contacted.

• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Trained employees on additional job positions to maintain coverage of roles.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Recruited and hired qualified candidates to fill open positions.
• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Entered time and attendance logs in preparation for payroll.
• Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
• Conducted quality, timely performance feedback and performance appraisals.
• Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
• Maintained adequate staffing to meet objectives within budget.
• Minimized staff turnover through appropriate selection, orientation and training.
• Created training modules and documentation to train staff.
• Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
• Determined marketing strategies by reviewing operating and financial statements and departmental sales records.

• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Trained employees on additional job positions to maintain coverage of roles.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Recruited and hired qualified candidates to fill open positions.
• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Entered time and attendance logs in preparation for payroll.
• Conducted quality, timely performance feedback and performance appraisals.
• Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.

• Stay home mom, raised 3 children.