Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bernadette Feliciano

Travel Advisor
Miami,FL

Summary

Personable and organized with passion for travel and customer service. Possesses strong knowledge in travel planning and itinerary creation, coupled with excellent communication and research skills. Ready to enhance client experiences and create memorable travel plans.

Overview

2
2
years of professional experience

Work History

Travel Consultant

Fora Travel
09.2023 - Current
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
  • Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
  • Collaborated with team members to optimize travel recommendations and share industry knowledge.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.

Education

Santa Monica High School
Santa Monica, CA
01-1989

Skills

  • Strong communication skills
  • Hotel accommodations
  • Travel research
  • Travel industry expertise
  • Exceptional customer service
  • Advanced itinerary planning
  • Global travel experience
  • Overseas tours
  • Marketing
  • Company branding

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Travel Consultant

Fora Travel
09.2023 - Current

Santa Monica High School

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Bernadette FelicianoTravel Advisor