Bernadette Foley
Orlando,FL
Summary
Results-oriented Assistant Store Manager with expertise in staff management and sales growth. Specializes in inventory control and visual merchandising, excelling in fast-paced environments. Proven impact on operational efficiency and team productivity, contributing to enhanced customer satisfaction and aligning with company objectives.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Store Manager
Ecco Shoes
Orlando, FL
07.2015 - Current
- Assisted in daily store operations, and maintained inventory accuracy.
- Trained and mentored new staff on customer service standards.
- Managed visual merchandising to enhance product presentation and appeal.
- Proficiently operate the cash register/POS system, including accountability for overages and shortages on assigned cash drawers, and accurate entries.
- Responsible for tasks involved in the overall performance and operations of the store, including sales and profitability through merchandise, inventory, human resource management, and managing operating costs and shrinkage.
- Coordinated sales promotions and marketing initiatives to attract customers.
- Trained and supervised staff to enhance customer service skills.
- Resolved customer complaints and provided effective solutions promptly.
Sales Associate/stocks
Tommy Hilfiger
Orlando, FL
02.2012 - 07.2015
- Assisted customers in selecting merchandise and providing product information.
- Maintained store appearance by organizing displays and ensuring cleanliness.
- Engaged with customers to understand their needs and preferences.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Organized stock items on shelves for easy access and visibility.
- Conducted inventory management and stock replenishment activities to ensure optimal availability of products.
Education
Bachelor of Arts - Mass Communication
Far Eastern University
Manila, Phil 06.1987 - 03.1991
Skills
- Inventory management
- Visual merchandising
- Cash register operation
- Sales promotions
- Store operations
- Product presentation
- Employee training
- Problem solving
- Attention to detail
- Time management
Languages
English
Native/ Bilingual
Timeline
Assistant Store Manager
Ecco Shoes
07.2015 - Current
Sales Associate/stocks
Tommy Hilfiger
02.2012 - 07.2015
Bachelor of Arts - Mass Communication
Far Eastern University
06.1987 - 03.1991