Dominic Hernandez
Houston
Summary
Dynamic server with a proven track record at Uptown Sushi, excelling in customer service and relationship management. Skilled in inventory management and task prioritization, I consistently ensured high order accuracy and maintained a welcoming atmosphere, enhancing guest experiences during peak times and special events.
Overview
11
11
years of professional experience
Work History
Server, Bartender and Backup Manager
Uptown Sushi
02.2004 - 06.2015
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
High School Diploma -
Milby High School
Houston, TX06-2000
Skills
- Daily specials memorization
- Team member support
- Order accuracy
- Relationship management
- Task prioritization
- Inventory management
- Customer service
- Food station setup
Timeline
Server, Bartender and Backup Manager
Uptown Sushi
02.2004 - 06.2015
High School Diploma -
Milby High School