Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Bernadette Luna

Summary

Dedicated and experienced professional with a strong background in casework and community outreach, aiming to leverage my abilities to successfully fill the position of NBIN Administrator for the Department of Justice. Demonstrated expertise in management, leadership, and communication, combined with a detail-oriented approach to problem-solving and strategic planning. Committed to leveraging exceptional communication, interpersonal, and organizational skills to drive successful outcomes. Recognized for reliability and a robust work ethic, with a proven ability to adapt swiftly to new challenges and environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

TANF CAREER CONSULTANT

State of New Mexico
Roswell, New Mexico
10.2022 - Current
  • Assessed needs and professional goals of counselors to focus on career preparatory activities.
  • Prioritized long-term success with career development programs targeting appropriate fields.
  • Motivated clients to seek ideal employment situations by constructing precise goals.
  • Planned, directed, and participated in recruitment and enrollment activities.
  • Planned and promoted career and employment-related programs and events, such as career planning presentations, work experience programs, job fairs, and career workshops.
  • Interviewed clients to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.
  • Built relationships with community organizations dedicated to helping individuals find meaningful employment.
  • Researched current hiring practices across multiple industries to provide up-to-date information about available jobs.
  • Assessed client needs by conducting intake interviews, which included understanding their background story.
  • Assisted clients in identifying transferable skills relevant to potential job opportunities.
  • Facilitated one-on-one sessions with clients to discuss career goals, objectives, and action plans.

CHILD SUPPORT LEGAL ASSISTANT

State of New Mexico
Roswell, New Mexico
08.2021 - 06.2022
  • Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents.
  • File pleadings with the court clerk.
  • Meet with clients and other professionals to discuss the details of the case.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
  • Prepared documents for court hearings, as requested by attorneys or judges.
  • Assisted attorneys with complex legal matters concerning child support proceedings.
  • Conducted phone interviews with clients in order to gather the necessary information for cases.
  • Communicated effectively with clients via email and telephone regarding their individual cases.
  • Developed strong customer service skills while assisting clients with their child support needs.
  • Investigated discrepancies between financial statements submitted by both parties involved in a dispute.
  • Collaborated with other government agencies when needed to ensure proper enforcement of child support orders.

CERTIFIED OPHTHALMIC ASSISTANT

Eye Associates of New Mexico/Pecos Valley Surgery
Roswell, New Mexico
07.2016 - 07.2021
  • Assess the refractive conditions of the eyes using retinoscopes.
  • Clean or sterilize ophthalmic or surgical instruments.
  • Conduct ocular motility tests to measure the function of eye muscles.
  • Instruct patients in the care and use of contact lenses.
  • Measure visual acuity, including near, distance, pinhole, or dynamic visual acuity, using appropriate tests.
  • Take and document patients' medical histories.
  • Assist physicians in performing ophthalmic procedures, including surgery.
  • Measure corneal curvature with keratometers or ophthalmometers to aid in the diagnosis of conditions such as astigmatism.

PECOS VALLEY SURGERY CENTER

Eye Associates of New Mexico/Pecos Valley Surgery
Roswell, New Mexico
02.2017 - 04.2020
  • Assist members of the surgical team with gowning or gloving.
  • Discuss with the surgeon the nature of the surgical procedure, including operative consent, methods of operative exposure, diagnostic or laboratory data, or patient-advanced directives, or other needs.
  • Gather, arrange, or assemble instruments or supplies.
  • Obtain or inspect sterile or non-sterile surgical equipment, instruments, or supplies.
  • Operate sterilizing devices.
  • Pass instruments or supplies to the surgeon during the procedure.

CERTIFIED OPHTHALMIC ASSISTANT

Engstrom Eye Center
Roswell, New Mexico
04.2012 - 06.2016
  • Take and document patients' medical histories.
  • Assist physicians in performing ophthalmic procedures, including surgery.
  • Measure visual acuity, including near, distance, pinhole, or dynamic visual acuity, using appropriate tests.
  • Maintain ophthalmic instruments or equipment.
  • Clean or sterilize ophthalmic or surgical instruments.
  • Call patients to inquire about their post-operative status or recovery.

Education

High School Diploma -

Roswell High School
Roswell, NM
05-2003

Some College (No Degree) -

Eastern New Mexico University-Roswell
Roswell, NM

Skills

  • Client relationship building
  • Training and facilitation
  • Career assessment
  • Public speaking
  • Opinion writing
  • Goal setting
  • Issue awareness
  • Advocacy background
  • Strong attention to detail
  • Effective organizational skills
  • Strong communication

Certification

  • Certified Ophthalmic Assistant
  • Ophthalmic Scrub Assistant
  • CPR

Affiliations

Gun violence prevention advocate,

Advocating for measures to reduce gun violence through policy change, education, and community engagement.

References

  • Veronica, Soto, TANF NMW Program Supervisor, Veronica.soto@DWS.nm.gov, (575) 914-8343, State Of New Mexico, Current Supervisor
  • Desiree, Sanchez, Child Support Enforcement Division Supervisor, desiree.sanchez@hca.nm.gov, (575) 709-5666, State of New Mexico, Previous Supervisor
  • Rita Mae, Peralta, Lead Certified Ophthalmic Assistant, raperalta@eyenm.com, (575) 840-3119, Eye Associates Of New Mexico, Previous Manager

Timeline

TANF CAREER CONSULTANT

State of New Mexico
10.2022 - Current

CHILD SUPPORT LEGAL ASSISTANT

State of New Mexico
08.2021 - 06.2022

PECOS VALLEY SURGERY CENTER

Eye Associates of New Mexico/Pecos Valley Surgery
02.2017 - 04.2020

CERTIFIED OPHTHALMIC ASSISTANT

Eye Associates of New Mexico/Pecos Valley Surgery
07.2016 - 07.2021

CERTIFIED OPHTHALMIC ASSISTANT

Engstrom Eye Center
04.2012 - 06.2016

High School Diploma -

Roswell High School

Some College (No Degree) -

Eastern New Mexico University-Roswell

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