Bernadette Mack
Dearborn,MI
Summary
Dedicated administrative professional with experience supporting fast-paced office environments. Skilled in customer service, data entry, clerical support, scheduling, and maintaining confidential information. Dependable, organized, and professional with strong communication skills.
Overview
30
30
years of professional experience
Work History
Office Assistant
Urban League of Southeastern Michigan
Detroit, MI
2022.05 - Current
- Coordinated clerical tasks, including filing and mail distribution, to ensure efficient office operations.
- Provided assistance to customers via phone, email, and in person, enhancing overall customer service experience.
- Managed data entry and maintained accurate records.
- Managed handling of confidential information, ensuring compliance with privacy standards.
Front Desk Receptionist
Westland Rehabilitation & Skilled Nursing home
Westland, Michigan
2018.10 - 2020.03
- Greeted residents and visitors warmly upon arrival at the rehabilitation center.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled appointments for residents and coordinated transportation services efficiently.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Meat Department Clerk
Westborn Market
Dearborn & Berkley, MI
2009.08 - 2015.04
- Ensured compliance with sanitation and safety procedures to promote a clean and safe shopping environment.
- Delivered professional customer service by assisting customers with product inquiries and ensuring satisfaction.
- Maintained cleanliness and organization in the meat display areas.
- Maintained a clean and orderly work area in accordance with health and safety regulations.
Lawn Service & Landscaping Worker
Parkway Lawn Service & Landscaping
Allen Park, Michigan
2007.06 - 2009
- Performed regular maintenance tasks such as raking leaves, weeding gardens and trimming hedges.
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
- Operated lawn care equipment for efficient landscape maintenance.
Meat Processor
Borman Foods
1996.10 - 2007.06
- Maintained cleanliness and safety standards.
- Processed and packaged various meat products for distribution.
- Conducted quality checks on meat products for freshness and safety standards.
- Operated grinders, slicers, tenderizers, mixers, stuffers, cutters and other related machinery as needed.
Education
GED - true
Sarah Fisher / Dearborn Adult Education
Dearborn2026-08
Skills
- Office administration
- Clerical Support
- Data Entry
- Scheduling
- Record Keeping
- Confidentiality
- Time Management
- Customer Service
- Verbal Communication
Timeline
Office Assistant
Urban League of Southeastern Michigan
2022.05 - Current
Front Desk Receptionist
Westland Rehabilitation & Skilled Nursing home
2018.10 - 2020.03
Meat Department Clerk
Westborn Market
2009.08 - 2015.04
Lawn Service & Landscaping Worker
Parkway Lawn Service & Landscaping
2007.06 - 2009
Meat Processor
Borman Foods
1996.10 - 2007.06
GED - true
Sarah Fisher / Dearborn Adult Education