Bernadette Marchesani
Eagle Mountain,UT
Summary
Results-driven Center Manager known for exceptional ability to oversee operations, ensuring high productivity and efficient task completion. Skilled in strategic planning, team leadership, and customer service management. Excel at communication, problem-solving, and adaptability, bringing a forward-thinking approach to achieving business goals and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Adoption Center Manager
Nuzzles and co.
Park City, Utah
02.2015 - Current
- Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
- Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
- Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
- Kept facility clean, safe, and well-organized to maximize productivity and provide professional impression to all patrons.
- Oversaw daily operations, ensuring smooth and efficient center functioning. Cleaning, making sure animals and customers were taken care of.
Education
Cosmotology -
Corbon Institute of Cosmology
Langhorne, PA07-1995
Some College (No Degree) - Psychology
Bucks County Community College
Newtown, PASkills
- Customer service
- Computer skills
- Animal care
- Staff Leadership
- Operations Oversight
- Team Supervision
- Operations Management
- Training Coordination
- Facility Management
Timeline
Adoption Center Manager
Nuzzles and co.
02.2015 - Current
Cosmotology -
Corbon Institute of Cosmology
Some College (No Degree) - Psychology
Bucks County Community College