Bernadette Njoroge
Summary
Professional with experience in healthcare, prepared for this role. Strong ability to adapt to changing needs and collaborate effectively with teams. Skilled in patient care, medical terminology, and basic clinical procedures. Reliable and results-driven, with focus on achieving positive health outcomes and maintaining high standards in all tasks.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Direct Support Professional
May Institute
2022 - Current
- Monitored and administered medications as prescribed by healthcare professionals to support patient recovery.
- Maintained accurate records to ensure client safety and compliance with prescribed treatment plans.
- Fostered a safe and inclusive environment by proactively addressing behavioral challenges with patience and understanding.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Provided assistance with daily living needs to promote self-sufficiency and improve general well-being.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals by providing compassionate and consistent direct support.
Certified Nursing Assistant
Clients First
- Monitored and recorded patient vitals, including temperature, blood pressure, and blood sugar levels and reported changes to nursing staff promptly.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Army Sergeant
Massachusetts Army National Guard
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Administrative Assistant
Northeast Transportation LLC
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Nursing
Brockton Hospital School of Nursing
Brockton, MA2026
Biology
University of Massachusetts, Dartmouth
North Dartmouth, MAAssociate of Science -
Massasoit Community College
Brockton, MASkills
- Patient monitoring
- Patient assessments
- Task prioritization
- Vitals monitoring
- Medication administration
- Medical record documentation
- Certificate in Medical Assisting
- Quality of care standards
- Knowledge of medical terminology
- Computer Skills ie Microsoft word, excel, outlook
Certification
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
- CPR, BLS and AED
Timeline
Direct Support Professional
May Institute
2022 - Current
Certified Nursing Assistant
Clients First
Army Sergeant
Massachusetts Army National Guard
Administrative Assistant
Northeast Transportation LLC
Nursing
Brockton Hospital School of Nursing
Biology
University of Massachusetts, Dartmouth
Associate of Science -
Massasoit Community College