Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernadette Reardon

Wooster

Summary

Dedicated professional with a robust background in custodial and cosmetology roles at Wooster City Schools and Salon 316, respectively. Excelled in creating hygienic, welcoming environments and fostering client satisfaction through meticulous attention to detail and superior customer service. Skilled in team collaboration and efficient time management, consistently enhancing operational efficiency and client retention.

Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.

Organized Job Title with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

6
6
years of professional experience

Work History

Custodian

Wooster City Schools
10.2023 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Cosmetologist

Salon 316
11.2018 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Answered phone calls and emails to schedule client appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.

Education

Associate Of General Studies - Early Childhood Care And Education

University of Akron
Akron, OH

General - General

Wooster High School
Wooster
06.1997

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Attention to detail
  • Reliable
  • Hard working
  • Problem-solving
  • Time management
  • Team collaboration
  • Work prioritization
  • Work orders
  • Physical stamina
  • Employee training
  • Chemical handling
  • Building maintenance
  • Furniture moving
  • Snow removal
  • Hazardous chemicals handling
  • Basic repairs

Timeline

Custodian

Wooster City Schools
10.2023 - Current

Cosmetologist

Salon 316
11.2018 - Current

Associate Of General Studies - Early Childhood Care And Education

University of Akron

General - General

Wooster High School

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Bernadette Reardon